Brought a Genesis GV80 a year ago, and customer service is worse than terrible. Not truthful in sales promises, unresponsive, deceitful, and generally frustrating. Verbal promises from the sales team have never been kept, letters to management never answered, and multiple emails and phone calls unheeded.
JASMINE I C. from Genesis Of Northampton responded on 01/26/2022 10:57 AM
Thank you for submitting us your feedback! we apologize for the not so great experience we welcome you to reach out at any time.
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