Genesis Of Plano

Tell others about your recent experience with this business.

Review Details
Not at all likely
Extremely likely
Your Information
We only display the first letter of your last name.
Your email address is never published on our website. This is for verification purposes.
Latest Reviews
JB
gravatar
J B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/18/2025
1
Poor Customer Service
I took my car in for service on Monday as both FOB’s stopped working and had to place the FOB at the starter button to start. I called several times to get...

SW
gravatar
S W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2025
0
Would just like a callback!
I've left 2 messages & emailed in and told someone would call me - It's been over a week and still nothing. Very frustrating, especially for my first...

JC
gravatar
Jill C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
10
Excellent Service from Luke Rodgers
I am very grateful for Luke Rodgers service to me in dealing with what turned out to be a lengthy process in getting my 2016 Genesis driver's side mirror...

RR
gravatar
Robert R.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2024
2
GV80 Airbag light
Brought vehicle in for maintenance check/service and state inspection, after waiting 6 weeks for appointment. Airbag light has been on for over 2 months....

JC
gravatar
Jeffrey C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/17/2023
0
Bad Service
To start off with I purchased my Genesis GV80 for 2 reasons,1st the performance and comfort 2nd the maintenance program that comes with the vehicle. I...