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SureCritic / Genesis Of Roanoke Valley
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Genesis Of Roanoke Valley

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 Reviews)
-33
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Score Details

5 stars
91%
4 stars
<1%
3 stars
2%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

Categories
Contact
(540) 362-4800
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
6520 Peters Creek Road Roanoke, VA 24019
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 Reviews)
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Recent Reviews
JB
gravatar
Jacobs B.
South Charleston, WV
2022 Genesis Gv70
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/23/2021
verified customerVerified Customer
0
Category: Service
No longer selling / servicing Genesis
I don’t know where to start. The tech joy rode my G80 sport around for 5 days when it was in for brakes. Genesis worked out valet from them due to my previous dealership closing. They never had a Genesis loaner. Most recently they arranged for engine and regular service on my GV70 and drove it 400 miles and didn’t change the oil, or perform any work. Due to an “unexpected” decision to discontinue serving / selling Genesis. Once again I’m an orphaned owner of my cars.
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