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Genesis Of Spring

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Latest Reviews
DS
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D S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/27/2026
0
Doesn't matter what you pay, customer service doesn't exist
I am extremely dissatisfied with my recent service experience. After the sale, it feels like customer support ends. A 2026 GV70 with roughly 10,000 miles...
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MW
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Matt W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2025
0
Horrible service department
Do not expect any resemblance of customer service from their service advisors, Clay in particular. My G80 was at their facility for 2 months. While the delay...
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AO
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Adrianne O.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/01/2024
0
Horrible Service
DO NOT HAVE YOUR CAR SERVICED HERE! I took my 2018 G80 to get serviced at this dealership on April 19, 2023. As I type this, this dealership still has my...
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RP
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Rolando P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
10
Great Experience So Far
We purchased our first Genesis on the fall and just had the first maintenance service appointment. So far, we have been more than happy with the vehicle...
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Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/02/2022
4
2 month repair
Took entirely too long to repair car, lack of communication, and accounting department losing payment from insurance company.
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