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Genesis Of Stevens Creek

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(32 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
7
Total ReScores
4.9
ReScore Average

Business Details

Categories
Contact
(408) 249-1200
No Business Hours Provided

Business Hours

* No Time Zone Provided
4425 Stevens Creek Boulevard Santa Clara, CA 95051
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(32 Reviews)

Verified Customer
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Category: Service
No title
No review
Recommended

JP
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Johnnie P.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customerVerified Customer
Category: Service
My experiences with this particular Dealership has been very Professional, courteous, and Honest which is most appreciated.
Highly recommend this Dealership over others I've been to.
Recommended

RA
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Ronald A.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
verified customerVerified Customer
Category: Service
available
available
Recommended

DV
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Daniel V.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Category: Service
Above & Beyond
I bought my Genesis because of the valet service and Genesis of Steven’s Creek didn’t disappoint, they have gone above & beyond my expectations in service.
Recommended
MICHAEL R., SERVICE DIRECTOR from Genesis Of Stevens Creek responded on 03/02/2021 05:49 PM

Thank you Daniel for your survey. We appreciate your positive feedback and look forward to being able to work with you again  in the future. 

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

GP
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Gareth P.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2021
verified customerVerified Customer
Category: Service
G70 service
Excellent service as always !!
Lynn is great !
Recommended

Verified Customer
Salinas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
verified customerVerified Customer
Category: Service
Thanks!
Great service
Recommended

JY
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John Y.
Los Altos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
verified customerVerified Customer
Category: Service
Annual maintenance valet pick up
Prompt service
Recommended

SF
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Stephen F.
Los Altos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
verified customerVerified Customer
Category: Service
Excellent service
Very involved staff in dealing with my repair
Recommended

Verified Customer
Saratoga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
verified customerVerified Customer
Category: Service
Professionalism
I am quite satisfied with their valet service and also services performed on the vehicle.
Recommended

Verified Customer
Marina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
verified customerVerified Customer
Category: Service
Staff
G80 is a great car so I look forward to riding 2021 model soon.
Recommended

JP
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Johnnie P.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
verified customerVerified Customer
Category: Service
It's Close
They were very nice.
Recommended

Verified Customer
Campbell, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customerVerified Customer
Category: Service
Fine dealership
I have been well treated at Genesis of Stevens Creek. They are good people. They so WHAT they say they will, WHEN they say they will. That's what I want.
Recommended

LM
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Lucy M.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
verified customerVerified Customer
Category: Service
Awu
The service department has never let me down....this service department is honest and provides the best service!
Recommended

DM
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David M.
Monterey, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
Category: Service
great car, excellent warranty, professional service
my G90 is a great car
the warranty including 3 years of courtesy service and maintainance w valet pick up and drop off is excellent for any busy working professional, not just for surgeons
lynn in the service dept @ Steven's creek is so professional; her dedication to customer service makes me want to buy my next car from her and Steven's creek
they are doing something right up there - seems they have figured out how to make life long customers keep coming back.
overall the car is so solid, and the warranty and service so superior; that combo only brings me to tell my friends and colleagues and rave about my experience so far
Recommended
MICHAEL R., SERVICE DIRECTOR from Genesis Of Stevens Creek responded on 09/19/2020 08:53 AM

Thank you David for your survey and for your business

Mike Rhodas
Service Director
408-380-7930
mrhodas@stevenscreekhyundai.com

LM
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Lucy M.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2020
verified customerVerified Customer
Category: Service
staff
This location is worth the drive. Other Hyundai near me don’t come close to the customer service that they offer. Lynn and everyone else in the service department is very helpful and accommodating! I always leave happy and satisfied and will continue to drive from Hayward.
Recommended

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