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SureCritic / Genesis Of West Chester
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Genesis Of West Chester

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(21 Reviews)
16
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Score Details

5 stars
54%
4 stars
12%
3 stars
15%
2 stars
5%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
4
Total ReScores™
5.0
ReScore™ Average
16
Net Promoter Score ®

Business Details

Categories
Contact
(610) 399-3100
No Business Hours Provided

Business Hours

* No Time Zone Provided
1360 Wilmington Pike West Chester, PA 19382
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Service Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(21 Reviews)
Write a Review
Recent Reviews
JB
gravatar
John B.
West Chester, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2024
0
Category: Service
Horrible incompetent dealership
First the place does not deserve to be a Genesis dealer as it is like going to a mom and pop tire change vent
Second the service staff do not know anything about the car they are supposed to service
Third is the fact that I took my new Genesis EV60 in for a 5000 mile service and they failed to do anything other than to rotate the tires!
Three strikes and you are out!!!!!
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