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Genin's Autocare

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,377 Reviews)
85
Write a Review
Schedule Appointment

Score Details

5 stars
87%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
4.0
ReScore™ Average
85
Net Promoter Score ®

Business Details

Categories
Contact
(608) 238-1088
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3505 University Ave Madison, WI 53705-2140
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Genin's Autocare's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,377 Reviews)
Write a Review
Recent Reviews
SW
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Steven W.
Madison, WI
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Awesome service
This shop is the best place for all things automotive great customer service and prompt communication plus loaner cars
AD
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Allan D.
Madison, WI
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
Urgent need-very well met
Of a sudden we discovered our battery required replacement and the Encore from 2013 needed to be checked over for a long trip the following day. Keri-Jo and Amy and the autocare specialist came to the rescue though the schedule was full. I've used Genin's for years and they have never disappointed me. Allan D
SK
Sylvia K.
Middleton, WI
Ram ProMaster Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Great car repair shop
The employees are not only courteous and knowledgeable but they make you feel that your car, in my case a Promaster van is as important to them as it is to you.
Verified Customer
Madison, WI
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Emergency alternator repair
They fit me in their schedule quickly and did a great job.
AM
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Alfred M.
Madison, WI
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent Auto Care
Excellent service. To repair a flat tire cost me eactly $9.48. And that's not a misprint. They could have told me I needed to spend $250.00 for new tires and I would have been none the wiser. So this is an auto service you can trust.
IB
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Inga B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
10
My car likes you
Great service and knowledgeable and personable scheduler (forgot her name—Amy??).
Verified Customer
Madison, WI
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
9
Electrical problem
Problem was quickly determined and fixed. Also provided inspection and assessment of other potential issues, which was very helpful.
DT
Danielle T.
Madison, WI
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Prompt, courteous and reliable service
Genin's has routinely been able to get my car serviced timely and the staff is friendly and helpful. I've always been satisfied with the work and happy with my interactions. I'm glad they are close by!
PK
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Peter & Linda K.
Madison, WI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Excellent immediate service
Our car, sitting in our driveway, had a dead battery. We called Genin’s at about 8:00 a.m. Our car was picked up an hour later. Genin’s obtained and installed a new battery, as well as providing oil change service (after checking with us), by early afternoon. The car was ready for our pickup then.
KM
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Kirk M.
Madison, WI
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Keeping our car in great shape
Went in for an oil change and vehicle check up. The needed work was explained simply and clearly. The work was done in a timely manner and at a fair price. We have confidence when taking long trips that our car is ready and reliable.
BH
Bill H.
Middleton, WI
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
My experience with Genin’s Mobil and Automotive was nothing short of awesome , professional and Quick.
My experience with Genin’s Mobil and Automotive was nothing short awesome. Professional and quick and courteous. Rick Genin is a lucky man to have a crew he has. Thanks to all
RICHARD G., President from Genin's Autocare responded on 07/01/2025 07:13 AM

Bill
Appreciate you!
Thank you

Rick

Rick T Genin
Owner
608-238-1088

JR
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Jeff/ Judy R.
Madison, WI
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Great service. Highly competent. We highly recommend.
Great service and highly competent.
RICHARD G., President from Genin's Autocare responded on 06/30/2025 11:46 AM

Judy & Jeff
Thank you

Rick

Rick T Genin
Owner
608-238-1088

DC
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Deb & Rich C.
Madison, WI
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Routine service
We had our Highlander in for regular maintenance. The service was terrific. The mechanic noticed two items needing attention, which we had corrected. We are thankful to have Genin’s to take care of our vehicles.
RICHARD G., President from Genin's Autocare responded on 06/30/2025 11:45 AM

Deb & Rich
Hope all is well.
We appreciate your business.
Thank you

Rick

Rick T Genin
Owner
608-238-1088

Verified Customer
Madison, WI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Right on it.
They did exactly what needed to be done and more.
RICHARD G., President from Genin's Autocare responded on 06/30/2025 11:45 AM

We appreciate your business.
Thank you

Rick

Rick T Genin
Owner
608-238-1088

RN
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Robert N.
Madison, WI
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Quickly understood my description of some of the problems. Inspection revealed others.
Friendly, knowledgeable, patient, able to explain issues and recommend solutions.
RICHARD G., President from Genin's Autocare responded on 06/30/2025 11:44 AM

Robert
We appreciate your business.
Thank you

Rick

Rick T Genin
Owner
608-238-1088

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