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Genuine Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(481 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Lees Summit, MO, you’ve found us. Here at Genuine Auto we work hard to earn your trust and loyalty. We know how important it is to find a Lees Summit car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Auto we understand what makes customer
If you’re looking for auto repair in Lees Summit, MO, you’ve found us. Here at Genuine Auto we work hard to earn your trust and loyalty. We know how important it is to find a Lees Summit car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Auto we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Lees Summit offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Lees Summit, we are totally confident that Genuine Auto is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Tires
Contact
(816) 347-1989

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
520 SW 3rd St Lees Summit, MO 64063
Genuine Auto Repair 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(481 Reviews)

Verified Customer
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
verified customerVerified Customer
10
Excellent integrity and value
Both Gary and Bridget are dedicated to the owners of the vehicles they service, in order for customers to receive
value, authentic communication, and integrity.

Verified Customer
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Fair, Honest and Friendly
Bridget and Gary are the nicest folks. Always fair and helpful. Highly recommend.

LH
LEVI H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Best in Town!
Genuine Auto is a local, family owned company that genuinely treats you like family. They’re honest with their prices and recommendations and I send everyone looking for a mechanic to them. That care matters.

MM
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MIKE M.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Oil change
Even though it was a typical oil change, Genuine Auto takes care of everything. When I pick the car up, I don’t have to be concerned about anything because I trust both of them. They are honest.

DH
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Dan H.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Repairs to Braking system.
Knowledge repair technician .

JR
JOYCE R.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great place
Genuine Car Care was recommended by 3 good friends so I finally tried them. I have been there twice now and I am a happy customer. They are honest AND friendly, AND I am satisfied with their work. I'll certainly go back.😊
High five for them!!

Verified Customer
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great atmosphere
They did a good job on my truck, and was very affordable

EN
ERVIN N.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Great place
All went well

JS
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JOE S.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Auto Service
Excellent and timely service!

DE
DILLON E.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Friendly and Helpful
Easy to work with, friendly, and fast service. Recommended!
Bridget S. from Genuine Auto Repair responded on 07/11/2025 04:29 PM

We appreciate your positive feedback about your experience with us. It's great to know that you found our team easy to work with, friendly, and efficient. Your recommendation means a lot, and we look forward to continuing to provide you with excellent service in the future.


AH
ADAM H.
Pleasant Hill, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great service
Quick turnaround and fair price.
Bridget S. from Genuine Auto Repair responded on 07/11/2025 04:29 PM

We appreciate your feedback on the quick turnaround and fair pricing. It is our priority to provide efficient service while ensuring that our prices remain competitive. Your support means a lot to us, and we are happy to have met your expectations.


HH
Hemdah H.
Independence, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Hemdah said they were fantastic. They were really great, they had great prices and great service. She appreciated being able to trust their mechanics, they did a wonderful job. They did really good work and she will use them again.
Recommended
Bridget S. from Genuine Auto Repair responded on 07/11/2025 04:30 PM

We appreciate your feedback and are glad to hear that you had a positive experience with our team. Providing quality service at fair prices is important to us, and it is rewarding to know that you found our mechanics trustworthy and skilled. Your intent to return means a lot to us, and we look forward to serving you again in the future.


JF
Jim F.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Jim said they are familiar with them, Gary is a competent mechanic, he is a straight shooter, so he doesn't have to worry about any shenanigans, he is good and he doesn't overcharge.
Recommended
Bridget S. from Genuine Auto Repair responded on 07/11/2025 04:30 PM

We appreciate your positive feedback regarding our services. It’s great to know that you find our mechanics skilled and trustworthy. We strive to maintain transparent pricing and provide quality workmanship, so your experience reinforces that we are achieving our goals. Thank you for choosing us for your auto repair needs.


DH
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Dan H.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Gary’s Repair
Great firm that does things right!
Bridget S. from Genuine Auto Repair responded on 07/11/2025 04:31 PM

We appreciate your positive feedback and are glad to hear that you had a satisfactory experience with us. Our commitment to doing things right is a priority, and your support reinforces our efforts. Thank you for choosing Genuine Auto Repair.


HD
HUNTER D.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Auto repair/service
Best garage in Lee’s Summit! Hard working honest people. No BS
Bridget S. from Genuine Auto Repair responded on 07/11/2025 04:31 PM

We appreciate your positive feedback about your experience with us in Lee’s Summit. It is encouraging to know that you found our team to be hard-working and honest. We strive to provide straightforward service without any nonsense. Thank you for choosing us for your auto repair needs.

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