I was having problems with the insurance company and the affected the rental car company. They took care of all of that for me.
Recommended
This review was collected via phone interview by CSi Complete
EH
Ethan H.
Hond
04/17/2013
Verified Customer
Category: Collision
They could have been more frequent on the updates.
Recommended
This review was collected via phone interview by CSi Complete
LM
Larry M.
Ford
04/17/2013
Verified Customer
Category: Collision
They were very good, they communicated with me, kept me in the loop, and it was 100 percent.
Recommended
This review was collected via phone interview by CSi Complete
GC
Gerard C.
Suba
04/17/2013
Verified Customer
Category: Collision
They did an excellent job.
Recommended
This review was collected via phone interview by CSi Complete
CM
Charles M.
Chevrolet
04/16/2013
Verified Customer
Category: Collision
Their communication, there was a mix up about the deductible.
Recommended
This review was collected via phone interview by CSi Complete
LR
Lori R.
Hyun
04/16/2013
Verified Customer
Category: Collision
The service advisor was great. He was courteous, kind, helpful, and professional. He made the entire experience great.
Recommended
This review was collected via phone interview by CSi Complete
AS
Andrew S.
Acura
04/16/2013
Verified Customer
Category: Collision
I was informed all the time of what was going on. They have their act together at Gerber Collision and Glass.
Recommended
This review was collected via phone interview by CSi Complete
AP
Alisa P.
Honda
04/15/2013
Verified Customer
Category: Collision
I was so impressed by their customer service at every level. They called to give me updates. I am not use to that level of customer service.
Recommended
This review was collected via phone interview by CSi Complete
KP
Kent P.
Honda
04/15/2013
Verified Customer
Category: Collision
They were efficient and kept me informed. They were done when they said they would be.
Recommended
This review was collected via phone interview by CSi Complete
AW
Amy W.
Subaru
04/15/2013
Verified Customer
Category: Collision
They were very through and quality of the repair.
Recommended
This review was collected via phone interview by CSi Complete
MP
Michele P.
Toyota
04/15/2013
Verified Customer
Category: Collision
They did a good job kept up to date showed concern and care.
Recommended
This review was collected via phone interview by CSi Complete
JB
John B.
Chevrolet
04/12/2013
Verified Customer
Category: Collision
The professionalism of the people and my representative was great. They kept me really updated and kept me in the loop on the additional work that I had them take care of for me. The work was done on time and it looks good.
Recommended
This review was collected via phone interview by CSi Complete
DF
Dennis F.
Ford
04/10/2013
Verified Customer
Category: Collision
They were on time.
Recommended
This review was collected via phone interview by CSi Complete
GC
Gail C.
Jeep
04/10/2013
Verified Customer
Category: Collision
They went above and beyond. The only problem I had was I asked for an estimate on my windshield at the same time as the repair and they never got back to me on that. I had addressed that with the store manager and she was not happy about that.
Recommended
This review was collected via phone interview by CSi Complete
SB
Susan B.
Honda
04/09/2013
Verified Customer
Category: Collision
I did not have any problems. They let me know that it would take an extra day. The parts did not come in on time. They kept me informed about everything. It was all very nice.
Recommended
This review was collected via phone interview by CSi Complete
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