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Gerber Collision & Glass - Valparaiso

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(227 Reviews)
100
Write a Review
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Score Details

5 stars
81%
4 stars
15%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3
Total ReScores™
5.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Body, Body Shop, Collision Repair
Contact
(219) 531-4700
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone Provided
1460 West St. Valparaiso, IN 46385
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Gerber Collision & Glass - Valparaiso's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(227 Reviews)
Write a Review
Recent Reviews
KC
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Karen C.
Chesterton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
10
Fixed Perfectly
Valpo's Gerber location fixed my car when a different branch couldn't. Jen and Mikey were exceptional with the odd situation. Fantastic work - finally looks good as new! Thank you!
KR
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Kathy R.
Dodge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2013
verified customerVerified Customer
They did the work that I wanted them to do.
Recommended
This review was collected via phone interview by CSi Complete
PD
gravatar
Paul D.
Dodg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2013
verified customerVerified Customer
Category: Collision
They are pretty good over there and the customer service is great. I have one issue that I have to take it back for just a minor adjustment but they told me about that when I picked up the car. They kept me informed and did a great job.
Recommended
This review was collected via phone interview by CSi Complete
ML
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Mike L.
Nissan
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
I am very unhappy with the work. They were not knowledgeable in answering my questions.
Not Recommended
This review was collected via phone interview by CSi Complete
DL
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Dina L.
Toyo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
They were very polite and thorough. They handled it very well.
Recommended
This review was collected via phone interview by CSi Complete
TL
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Tina L.
Niss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
I have had my car there before so that's why I went back.
Recommended
This review was collected via phone interview by CSi Complete
JE
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Jane E.
Honda
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
I should have better known the time frame and what to expect.
Not Recommended
This review was collected via phone interview by CSi Complete
TC
gravatar
Tom C.
Chev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2013
verified customerVerified Customer
Category: Collision
I've been there before and they always do a great job.
Recommended
This review was collected via phone interview by CSi Complete
KD
gravatar
Kevin D.
Toyo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Collision
Everything was good and the are very polite.
Recommended
This review was collected via phone interview by CSi Complete
CM
gravatar
Charles M.
Dodg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Collision
They did good job.
Recommended
This review was collected via phone interview by CSi Complete
DB
gravatar
Danette B.
Pontiac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Collision
The customer service was phenomenal. The repairs were very good.
Recommended
This review was collected via phone interview by CSi Complete
KR
gravatar
Kathy R.
Nissan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2013
verified customerVerified Customer
Category: Collision
They kept me well informed by e-mail.
Recommended
This review was collected via phone interview by CSi Complete
RG
gravatar
Robert G.
Hond
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2013
verified customerVerified Customer
Category: Collision
They went over and above to get car done. They had put charges on the wrong card they fixed that also.
Recommended
This review was collected via phone interview by CSi Complete
JO
gravatar
James O.
Jeep
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2013
verified customerVerified Customer
Category: Collision
They were excellent, the staff was great, I had no trouble.
Recommended
This review was collected via phone interview by CSi Complete
DC
gravatar
David C.
Hyun
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2013
verified customerVerified Customer
Category: Collision
They were very informative and the repair was as good as advertised.
Recommended
This review was collected via phone interview by CSi Complete
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