business image

German Auto of Santa Maria

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(616 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

German Auto Santa Maria is a Bosch Certified Service Center specializing in Mercedes, BMW, Volvo, Volkswagen, Audi, Mini Cooper, and Porsche. We can also service Domestic & Asian Vehicles. German Auto Santa Maria is a Bosch Certified Service Center specializing in Mercedes, BMW, Volvo, Volkswagen, Audi, Mini Cooper, and Porsche. We can also service Domestic & Asian Vehicles.

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(805) 922-1262

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
722 W Betteravia Rd Ste A Santa Maria, CA 93455
German Auto of Santa Maria's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(616 Reviews)

CE
gravatar
Charlene E.
Lompoc, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/27/2025
0
DON'T GO THERE!
DON'T GO TO THIS PLACE!!!!!!!!!!!!!!!!!!!!!!

PAID $1.622.54 FOR ROUTINE MAINTENANCE AND THEY CAN'T EVEN TELL ME WHAT PERCENTAGE OF BRAKE PADS I HAVE LEFT. WHEN I ASKED WHAT PERCENTAGE OF BRAKE PADS I HAVE LEFT, ALL THEIR RECEPTIONIST SAID WAS "IT'S FINE, YOU DON'T HAVE TO WORRY ABOUT IT." WHEN I ASKED FOR THE ACTUAL NUMBER, SHE WENT TO ASK TECH "JOHN ADAMS" AND HE COULDN'T TELL HER. GEE, DO YOU THINK THEY CAN'T TELL ME BECAUSE THEY DON'T KNOW??? I WONDER WHAT OTHER STUFF THEY DON'T KNOW. IT'S SCARY TO THINK THEY CAN'T PROVIDE THE MOST BASIC INFORMATION ABOUT MY BRAKES. THEY'RE KINDA IMPORTANT.

DON'T WASTE YOUR MONEY HERE.

JG
Jasmine G.
Guadalupe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2023
verified customerVerified Customer
Category: Service
Jasmine said the actual service, the communication, they went above and beyond. She got a discount, they spent more time working on the vehicle and they still gave her a discount. They seem to know what they're doing. They have a great staff.
Recommended

ML
Michelle L.
Santa Maria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2023
verified customerVerified Customer
Category: Service
Michelle said they were very attentive, they did a good job. She appreciates how they follow up with her. She just got a text from them. They are very professional.
Recommended

RM
Rudy M.
Santa Maria, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/03/2023
verified customerVerified Customer
Category: Service
Rudy said he had issues with the device they had installed, he felt his vehicle was mis-diagnosed and he was overcharged.
Not Recommended
Manager from German Auto of Santa Maria responded on 05/03/2023 04:28 PM

Hi Rudy, this is Liz the Service Manager at German Auto. I just left you a phone message. I would like to talk to you about your review. As you may know, I do not like unhappy customers and would like to make this right. So if you would please call us at (805)922-1262 so we can discuss your concerns. Thank You


JV
Juan V.
Santa Maria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
verified customerVerified Customer
Category: Service
Juan said that he is a long term customer, and that they have excellent service, give him proper information and an accurate time for when the service was complete.
Recommended

DR
Don R.
Santa Maria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customerVerified Customer
Category: Service
Don said that they got everything done that he wanted.
Recommended

UA
Uriel A.
Nipomo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customerVerified Customer
Category: Service
Uriel said his experience was good and they answered all of his questions.
Recommended

EG
Eloy G.
Santa Maria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customerVerified Customer
Category: Service
Eloy said they provided good service and did a good job.
Recommended

CS
Cyrena S.
Santa Maria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customerVerified Customer
Category: Service
Cyrena said that they made the process easier by being knowledgeable about everything.
Recommended

JS
gravatar
JUNE S.
Santa Maria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2023
verified customerVerified Customer
10
Excellent Service- Best Service in town!
I was very pleased with the service work on my BMW, that was completed in a timely manor.

More importantly - I felt really good when I picked up my car knowing and feeling reassured I got the best service with genuine parts and labor. Everyone at German Auto provided good communication and warm friendly atmosphere ... when I dropped the car off and left feeling confident it was in good hands.

Later when I picked up the car - I felt genuinely happy that I got the service done with people who specialize in foreign cars and know what they are doing - Eased my mind! ... "Comfort Food for the Mind!"

Thank you all! - JS

JK
Justin K.
Lompoc, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2023
verified customerVerified Customer
Category: Service
Justin said it was easy, quick and hassle free.
Recommended

JM
gravatar
JUAN* M.
Buellton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
verified customerVerified Customer
10
Excellent service
They have a quick and very friendly service. Great team of employees in this place! Thank you for that great service!
Juan Mejia

Verified Customer
Santa Maria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
Great service !
Upon arrival I was greeted with friendly service . I was explained everything that would be done and was given a estimated charge. I was called and updated on my cars status. I was also pleased with the work that was completed. Picking up my car and was once again treated with great service. I will be going back and sending others to get their cars worked on and serviced!

JB
Jacob B.
Lompoc, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2023
verified customerVerified Customer
Category: Service
Jacob said they had good communication and did the work he asked them to do.
Recommended

DK
David K.
Nipomo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2023
verified customerVerified Customer
Category: Service
David said that the business communicates very well and they get the job done. He added that he doesn't have to wait a long time.
Recommended

Displaying Review 1 - 15 of 616 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(548 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,404 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(257 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(694 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,422 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.