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Gervais Auto Exchange

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 Reviews)
89
Write a Review
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Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Welcome to Gervais Auto Exchange in Lowell, Massachusetts! We’re your trusted source for auto repair and service in our area and there’s a reason for that. Our exceptional team of mechanics fix everything from today’s high-tech automobile to yesterday’s more mechanical vehicles.

At Gervais Auto Exchange we’re different from other auto Welcome to Gervais Auto Exchange in Lowell, Massachusetts! We’re your trusted source for auto repair and service in our area and there’s a reason for that. Our exceptional team of mechanics fix everything from today’s high-tech automobile to yesterday’s more mechanical vehicles.

At Gervais Auto Exchange we’re different from other auto repair and service shops in that we provide direct lines of communication. This communication between vehicle owners and our mechanics ensures there are never any surprises. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(978) 934-9395
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1375 Middlesex Street Lowell, MA 01851-5107
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Affiliations

Gervais Auto Exchange's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 Reviews)
Write a Review
Recent Reviews
NO
NYDIA O.
Lowell, MA
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2026
verified customerVerified Customer
10
Love it there. I wont go anywhere else!
I was a customer of Mechanics Direct for years. When I found out about the new ownership I was a little hesitant. But when I found out Josh his technicians were still there, I was happy. I don't trust anyone else to touch my Jeep. Josh treats me like family and he actually cares and wants me and my family to be safe. They are the best! I love it there. I wont go anywhere else as long as Josh and Jose are there.
Manager from Gervais Auto Exchange responded on 03/27/2026 09:54 AM

Nydia, thanks for sticking with us through the new ownership. We will continue to provide the same top tier service we always have. Thanks for taking the time to give us a review.

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