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Gibbs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,071 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
4.5
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(770) 761-1119
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1098 Dogwood Dr SW Conyers, GA 30012
Get Directions
Gibbs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,071 Reviews)
Write a Review
Recent Reviews
PC
PAULA C.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Did super
That was a terrific job
OF
Omari F.
INFINITI Q70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Quick & Prompt Service
When I first called, Joe listened to what I had issues with, the vehicle codes presented, and he assured me I was in good hands with his European car background, which solidified me taking my vehicle to Gibbs. I wasn’t really sure how my warranty worked when I first called, but Tamara was a wealth of knowledge and very personable. She highlight key features of my CarMax warranty the warranty agent didn’t mention (the deductible, car rental option, etc.), which help this experience less stressful. What would have been a painful experience (there were other issues going on with my car after they did diagnostics) turned out to be the most seamless process. At Gibbs, they know how to treat their clients, and they know their craft. Thanks, guys!!
JD
JOE D.
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Excellent car repairs and reasonable prices.
Excellent service,. Very professional and speedy service .
BH
BRENDA H.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
So pleased with service
I first took my car to Gibbs in January 2025. The service was stellar. Took my car in today to be serviced and received the same stellar service. I’ve found my new repair shop. I no longer take my car to the dealership.
You should give Gibbs a chance to service your car. You will not be disappointed.
BB
BECKY B.
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Awesome
Very kind and professional staff.
Verified Customer
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Road trip - flat
Nice people, able To take care of a nail in the tire and get us back in the road pretty quickly.
Verified Customer
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
The Best
Awesome people and great work
LM
LINDA M.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Repair
Excellent customer service, friendly staff. They make you feel very comfortable. Very clean, waiting room.
BM
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BETH M.
Conyers, GA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Fantastic
Josh and Tamara were great with communication and explanation of everything through the whole repair process. I would highly recommend Gibbs Garage to everyone!
CT
gravatar
CURTIS T.
Atlanta, GA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Gibbs Auto
These folks are A1 from customer service to mechanics No better place in georgia
WP
gravatar
WILLINGTON P.
Conyers, GA
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2025
verified customerVerified Customer
10
Top Notch Service
Customer service is excellent. The mechanics are A+ perfessoinal.
CJ
CJ J.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Excellent!
Awesome service. Fixed my vehicle within a few hours. I'm very appreciative!🙏
MB
MARK B.
Conyers, GA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Excellent Service! Always!
I take my vehicles to Gibbs Automotive for routine service and repairs. The customer service at dealerships and what they charge is not worth the hassle. At Gibbs, they treat you kindly and you don’t get the feeling you are being overpriced with labor, parts and dealer overhead. I recommend that you give Gibbs a call for your vehicle service needs.
BW
BERNARD W.
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
A Customer for Life
We had to have two cars repaired within a very short time. Not only did they do expert work, but they were honest, knowledgeable, professional and extremely courteous. We also felt that their prices were reasonable and competitive. Thanks folk!
Verified Customer
Covington, GA
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Excellent Service!!!
Fast turnaround...thorough...overall great mechanics. Josh is awesome!!!
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