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Gibbs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,018 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
4.5
ReScore™ Average
90
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(770) 761-1119
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1098 Dogwood Dr SW Conyers, GA 30012
Get Directions
Gibbs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,018 Reviews)
Write a Review
Recent Reviews
RW
ROGER W.
Conyers, GA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Hot air
Ac blowing out hot air,they checked it out replaced parts as needed got me going blowing out ice cubes fair and honest thanks again for a good job
AR
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ANTOINETTE R.
Conyers, GA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Service inspection
This place is great, and Hector is the best he is very respectful and knowledgeable. To top it off pricing was reasonable. I have already started recommending Gibbs to individuals. Use them you won't be sorry.
LB
LC b.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
This was my first visit to Gibbs Automotive they came highly recommended I received updates about my vehicle and received it as they scheduled it would be ready. I was surprised that they do not offer a military discount for those who have serviced.
This was my first visit to Gibbs Automotive they provided great service. I was very surprised that they do not offer a military or senior citizen discount.
MR
MARK R.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
.Great Customer Service
Tamara was a pleasure to talk with, and Charlie knows his stuff checked my Ford F150?.after I had it serviced @ another location and corrected the problem, he was about the repair / service and not about the money.
The name is your reputation, Gibbs has my vote for car repair and service and I will recommend family and friends to them speak to Tamara and ask for Charlie.
KUDOS to Gibbs
DW
DEBORAH W.
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Good people
Diagnosis of problems done timely and cost-effective. Staff helpful and friendly.
Verified Customer
Conyers, GA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Can't go wrong
I keep returning because the service is awesome, truthful and great turnaround! You can't go wrong using Gibb's!
RT
REGINALD T.
Lithonia, GA
Buick Lucerne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Pressure hose replacement and oil change.
Great work!!!
DW
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DONALD W.
Cadillac CTS-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
2010 CTS Sport Wagon
Josh and the staff are always courteous and professional. He kept me informed from the time that I dropped my car off to completion of service. It was ready for pickup when promised. Thank you!
SH
SINCLAIR H.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great and fast service
Great service. In and out in one day.
BM
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BOBBY M.
Rutledge, GA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Service
Good Services
DW
gravatar
DONALD W.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Honda CRV
The staff here is outstanding! They are the most courteous and professional automotive service centers that I have ever dealt with. They communicated with me throughout the repair of my vehicle from start to finish. Thank you!
KL
katherine l.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
9
Great place
Provided great service and very courteous and professional
The Team from Gibbs Automotive responded on 05/30/2025 10:56 AM

Thank you for your kind words! We're thrilled to hear that you received great service from our team. We strive to maintain a courteous and professional atmosphere, and it's wonderful to know we met your expectations. We appreciate your feedback!

YJ
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YOLANDA J.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Very Professional
The staff at Gibbs are very nice and caring.
The Team from Gibbs Automotive responded on 05/30/2025 10:57 AM

Thank you for your kind words! We're thrilled to hear that you found our staff nice and caring. We strive to provide a welcoming environment, and your feedback means a lot to us. We look forward to serving you again!

DW
DELMENA W.
Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Fast, Reasonable, Reliable
The title says it all. I had my vehicle towed to Gibbs. The did a quick assessment and I was fixed in 24 hours. They didn’t sneak in any extra charges and was very easy to work with. I will definitely use them in the future.
The Team from Gibbs Automotive responded on 05/30/2025 10:57 AM

Thank you for your positive feedback! We're thrilled to hear that you had a quick and hassle-free experience with us at Gibbs. It's great to know that our transparent pricing and efficient service met your expectations. We look forward to assisting you again in the future!

UC
ULLAINEE C.
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great customer service
They constantly gave me an update. Even the mechanic to the customer service representative was patient and put my needs first.
The Team from Gibbs Automotive responded on 05/30/2025 10:58 AM

Thank you for your positive feedback! We're glad to hear that our team kept you updated and prioritized your needs. Your satisfaction is our top priority, and we appreciate your recognition of our efforts. If you need anything else, feel free to reach out!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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