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Gibbs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,006 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
4.5
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(770) 761-1119
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1098 Dogwood Dr SW Conyers, GA 30012
Get Directions
Gibbs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,006 Reviews)
Write a Review
Recent Reviews
YJ
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YOLANDA J.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Very Professional
The staff at Gibbs are very nice and caring.
DW
DELMENA W.
Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Fast, Reasonable, Reliable
The title says it all. I had my vehicle towed to Gibbs. The did a quick assessment and I was fixed in 24 hours. They didn’t sneak in any extra charges and was very easy to work with. I will definitely use them in the future.
UC
ULLAINEE C.
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great customer service
They constantly gave me an update. Even the mechanic to the customer service representative was patient and put my needs first.
AA
Agnes A.
Decatur, GA
Cadillac ATS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
Category: Service
Agnes said she likes the work that they do, and everybody is nice in the front and the back.
Recommended
LD
LARRY D.
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Nissan Problems
Took wife's nissan to Gibbs for some issues. Hector and his team diagnosed the problem and recommended the repairs. Repairs were made and we had the car back the next day. This was our second vehicle we took to Gibbs and so far we are very happy with their work..
AP
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ANGELA P.
Lithonia, GA
Honda Accord Cpe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2025
verified customerVerified Customer
9
Great customer service!
This automotive shop is top tier. I was referred to them by a friend who has been bringing her vehicles here for years. They are very efficient and reliable. By the way, Josh is a true asset to your company.
DR
DONNIE R.
Oxford, GA
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
ABS light on.
Great service! Employees listen to what I need done on my vehicle. They gave me suggestion of what it might be wrong. Fast and most important to me is accurately fixing theissue with minimum down time on my vehicle. Thanks Gibbs Auto.
Verified Customer
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Car maintenance
Excellent service
MT
MATTHEW T.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Review
The service I received was great and the people that serve you were excellent. Friendly kind and courteous. I would recommend this place to anyone and everyone. Thank you for your service.
Verified Customer
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
A continuous engine coolant problem with my car.
This is the 3rd time the Engine Coolant light has popped on. The problem was fixed twice and I had to bring the car back a third time due to low coolant. It was checked and nothing was detected. So the suggestion was to get a second opinion. I have scheduled a date. I appreciate all that Gibbs Automotive have done for me and my car. Thank you Josh!
JC
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JACKIE C.
Lithonia, GA
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Quick Service
Oil change was quick. All personnel were professional and courteous.
GT
GLORIA T.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Service is awesome
I have been a customer of Gibb's for years.
PE
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PATRICIA E.
Lithonia, GA
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Always a sure thing!
I never have any hesitation about taking my vehicle to Gibbs for servicing or referring someone to them. They are professional, courteous and customer focused. Tamera is always a pleasure to see upon arrival. She always has a smile and takes care of business. Josh is great about follow-up and letting you know what was performed and why. Check these guys out, you won’t regret it!
MR
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Mandy R.
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Amazing!
This shop is the best mechanic shop I’ve ever been to. I always feel confident the work will be done promptly and correctly. The staff is so nice and helpful, too!
OB
Ora B.
Georgia
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Ora said they provided prompt service, communicated well and did a good job.
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