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Gibbs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(607 Reviews)
96
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

GIBBS Automotive Service has been a staple of the Tucson automotive scene since 1974. We've spent this time proudly serving the Tucson area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, GIBBS Automotive Service has been there to provide excellent service and GIBBS Automotive Service has been a staple of the Tucson automotive scene since 1974. We've spent this time proudly serving the Tucson area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, GIBBS Automotive Service has been there to provide excellent service and trustworthy advice. ...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(520) 325-1431
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
1132 N Belvedere Ave Tucson, AZ 85712-4616
Get Directions
Gibbs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(607 Reviews)
Write a Review
Recent Reviews
JM
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Jennifer M.
Vail, AZ
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
6 month service
My husband took my car in for service since Gibbs is near his work. He asked that they call me with any updates and for payment, which they did, first to recommend a new airfilter (We live in the desert, off dirt roads, so this was a reasonable suggestion), and finally for credit card payment.
This was my husband's first interaction with Gibbs. He praised their customer service and professionalism. They provided him transportation to and from his work while the car was being serviced. He was so impressed that he has scheduled his next service with them (he has a newer Chevy truck from O'Reilly, but has not been pleased with their customer service).
This was my 2nd service with Gibbs, and I have been very pleased thus far. Thank you!
SW
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Spencer W.
Tucson, AZ
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Gibbs Is The Best
There are some garages were they will try real hard to find something wrong with your vehicle, even if they have to go to the extra effort of breaking a part or two just to make you feel better...but that's not the case at Gibbs. The men and women at Gibbs are honest, hard working people and they just want you to be their customer for the long term, not just rob you blind on a single visit. I have been going to Gibbs for over 20 years and never been dissatisfied with their service or the cost of their repairs.
EV
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Eleuterio V.
Tucson, AZ
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
9
Everything went as promised.
Difficult to complain about anything. Dealer gave me a list of what they considered critical. $7,000 plus. Gibbs gave me must do now and what could wait. Saved me about & &4,500. I now know when the outstanding items need to be done and I can plan for that.
TG
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Tracy G.
Tucson, AZ
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
EXCELLENT SERVICE
I have a historic car that I have been taking to Gibbs for several years now. They ALWAYS treat me like gold and do a superb job on my vehicle.
KD
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Kyle D.
Tucson, AZ
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Awesome experience - would come back again!
GIBBS Automotive did an excellent job on my car! Mike made me feel extremely comfortable with the work that needed to be done to get my vehicle back in tip-top shape. I never felt like he was trying to trick me into spending more money than I needed to. Everyone at the shop was super friendly and I will definitely be using this shop again and referring my friends here.
SF
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Stephen F.
Tucson, AZ
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Car wouldn't move.
As always, you did everything right. Good, clear information regarding what my car needed to have done, how much it would cost, and when the work would be completed. Other than the fact that I wish nothing in my car would ever break down, I always look forward to seeing you folks.
LK
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Linda K.
South Bend, IN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Outstanding!!
Excellent quality work and customer service. They really try to help in urgent situations to do all they can to get your vehicle back up and running. They are honest, fair and very skilled. Would very highly recommend!
AW
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Angie W.
Tucson, AZ
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Gibbs did an amazing job fixing our F150.
Gibbs did a phenomenal job on our truck. They replaced the front suspension as well as the fuel pump and the truck runs great!
HM
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Heidi M.
Tucson, AZ
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Heidi
Service is always exceptional. I recommend Gibb's to anyone needing an honest & professional mechanic. My family feels the same. We are always pleased with the services.
DA
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Dezi A.
Tucson, AZ
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Only place I trust
Been going to Gibbs automotive for the last 8 years and it’s the only place I trust to provide reliable and consistent service. Huge fan, I’ll continue to send my praises!
MC
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Melanie C.
Tucson, AZ
Lexus RX 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
I Trust Them
I have an older car, a 2001 Lexus RX 300, and every time I take my car in for an oil change I ask them to identify any issues that might need attention. They are very thorough and always present me a detailed analysis of anything they find. I'm never pressured to make quick decisions and I feel free to prioritize the repairs in order of their importance to me. I feel confident in recommending them to anyone who wants quality work at a fair price
TJ
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Tana J.
Tucson, AZ
BMW 430i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
When things go south, Gibbs makes it right!
George, Michaela, and Savannah are exceptional. My Bonnie Midlife Wonder (BMW) was sick and they stepped up as per usual to manage the situation with grace and care. My family has been loyal customers for years since they always make it right.
JW
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James W.
Tucson, AZ
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Prompt diagnosis and repair
Without an appointment, they handled my problems and had me on my way with minimal delay
MS
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Milton S.
Tucson, AZ
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Solved a problem that has been a pain for 5 years.
Five years ago, a check engine light appeared on the dash of my 2002 Toyota 4-Runner. It was warning of failure in the evap emissions system. The failure did not affect vehicle performance in any way. For the next 5 years, I tried to get it fixed. No one could fix it. A close friend suggested Gibbs Automotive. They found the problem and it is now fixed.
SH
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Sarah H.
Tucson, AZ
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Friendly car shop
I am a happy repeat customer for about the past 6 years. George and Mikela at the front desk are friendly and know my car, the work is good and without delay, and I appreciate their help solving problems like how to add a bike rack to a car that isn't made to have one. I have recommended them previously and get great feedback.
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