Business Solutions
English French Canadian
SureCritic / Auto Repair / Gilarno Auto Repair Inc
business image

Gilarno Auto Repair Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(228 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Tires, Transmission Repair
Contact
(724) 775-4040
Business Hours

Business Hours

Mon
8:30 AM - 4:30 PM
Tue
8:30 AM - 4:30 PM
Wed
8:30 AM - 4:30 PM
Thu
8:30 AM - 4:30 PM
Fri
8:30 AM - 4:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
899 3rd Ave Freedom, PA 15042-1502
Get Directions
Gilarno Auto Repair Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(228 Reviews)
Write a Review
Recent Reviews
JT
gravatar
James T.
Freedom, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2022
0
The worst experience ever. Comical horrid service
So my wife's car broke, we needed new shifter cable turned out. Well first few days, he was too busy, too busy. A week goes by, my wife gets mad n calls. He said to her "I told your husband it would be 3 weeks"
He did NOT. Or we would have towed it out.
Anyway 3 weeks, Friday, sorry the part didn't come til closing. But Monday I'll have it done.
It's Tuesday now, I call, I say hey is the Saturn done?
Oh I ordered the wire I'll put it on soon as it gets here today.
You told my wife you alrdy ordered the wire!
Well the shifter takes two wires
I want to have them both Incase The both need changed. I don't want to do the job twice.
So YOU ARE PUTYING US ON HOLD ,INCASE IT MIGHT NEED ANOYHER WIRE?! WHAT YH FUCKARE THE ODDS BOH OF THEM BROKE?
FINALLY I have enough. To top it off , this whole time we asked every day for a estimate. And he says he can't even give us one. Bro is this the first timr you came across this situation. Anyway we're heading there now . She is gonna make a scene. Might put it on YouTube lmao
Verified Customer
Freedom, PA
Mazda CX-5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2020
verified customerVerified Customer
Attentive service
Sheaths accommodating
Recommended
RD
gravatar
Richard D.
Beaver, PA
Chevrolet Uplander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
verified customerVerified Customer
Stuck Battery
Battery on 2006 Chevy van was very dead, couldn't even jump start the car. I couldn't get battery out, clamp too rusted. Harry came to house, towed it to his shop. Had to tear out battery and replace tray too. Not cheap, but a great job.
Recommended
TB
gravatar
Todd B.
Rochester, PA
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
verified customerVerified Customer
Inspection and Emissions!
There fast and efficient service!
Recommended
BR
gravatar
BRITTNRY R.
Freedom, PA
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/05/2020
verified customerVerified Customer
Didn’t read my note
They didn’t do anything I requested on the paper with my drop off key. I had already done the diagnostic so I just wanted more of an explanation. I paid $100 for them to do a diagnostic themselves. I went somewhere else and the issues were solved within three hours.
Not Recommended
MP
gravatar
Michael P.
Baden, PA
Saab 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
verified customerVerified Customer
Nobody better in Western PA!
Gilarno's has been around longer than I can remember. They do excellent, timely work. Inspections are quick and thorough. I trust this entire team of mechanics and would recommend them without hesitation!
Recommended
SD
gravatar
Stephen D.
Aliquippa, PA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customerVerified Customer
Honest work for an honest price
I have taken my cars there for years, and have always gotten a fair price for all the work done on all of my vehicles.
Recommended
JK
gravatar
Joseph K.
Mars, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customerVerified Customer
Service
Great personal quick service!
Recommended
JC
gravatar
Jody C.
Baden, PA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
verified customerVerified Customer
Super fast and Carl is awesome!
Every time I’ve been here it’s been easy and quick. Everyone is super nice. I trust them!
Recommended
KR
gravatar
Kristan R.
Freedom, PA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
verified customerVerified Customer
Excellent Experience
As always, my experience at Gilarno’s was top-notch. I was promptly greeted and Carl got to work on my inspection. He and Harry discovered that my battery was weak. They immediately replaced it. My safety was a priority to both men. The inspection went smoothly and they got me on my way. I am thankful for their expertise.
Recommended
MV
gravatar
Melanie V.
Beaver Falls, PA
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
verified customerVerified Customer
Gilarno's
Outstanding Service!!!
Recommended
PL
gravatar
Paulette L.
Beaver, PA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Excellent service!!!
Carl is the best! Always making sure my vehicle is road ready and safe.
Recommended
LH
gravatar
Lisa H.
Conway, PA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customerVerified Customer
Service
I know when I leave this shop that I am safe in my vehicle. Today’s visit I dealt with Carl and he was very helpful in selecting knew tires and he got my vehicle in and out of the shop quickly.
Thank you... Gilarnos.
Recommended
CF
gravatar
Craig F.
Freedom, PA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customerVerified Customer
Best auto shop around!
I have been going to Gilarnos for years. They are always up front about cost, and offer great prices. One of the few honest mechanics left, Harry, Carl are both great and get the job done quickly.
Recommended
Verified Customer
Baden, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
It's
It's close to me. I'm always treated with respect.
Recommended
Displaying Review 1 - 15 of 228 in total
Businesses Near You
Bargain Brakes Mufflers & More
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,241 Reviews)
M and M Repair LLC
93
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(147 Reviews)
Jack's Auto Repair
97
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(377 Reviews)
H & W Auto & Truck Service
95
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(804 Reviews)
Vince's Automotive Service
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(978 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.