Horrible experience.. got a chip in my windshield in june... it's now nov... still nothing. Corporate has been involved, and I can't get a respond back from them... do not use glass doctor... any of them!
Not Recommended
AR
Alan R.
Lakewood, CO
03/03/2016
Verified Customer
We were very pleased with everything from Glass Doctor of Denver.We would recommend this company to everyone.
Recommended
JW
John E W.
Littleton, CO
05/15/2015
Verified Customer
Overall everything was good with our experience with Glass Doctor except for one item. Multiple small glass shavings were found all over the dash and seats inside the vehicle. A week later my wife even cut her finger brushing away small shavings still on the seat. It would have been nice to just have been given a heads up from the technician. He did say he had a great deal of trouble getting the windshield out. Apparently, this probably led to the glass shavings.
Not Recommended
AA
Anonymous A.
Denver, CO
04/02/2015
Worst job
I worked for Colt for 1 month and I'll be honest, I wish I could have that month of my life back, but what do you do?
Talk about not having a glass shop. No tools. No equipment. Unorganized as can be.
The front office knows nothing about glass and either does Colt himself.
3 out of 5 mornings I was either at Home Depot or Western getting or trying to get supplies so we can get the jobs done properly.
Please stay away from this company. As an employee or as someone looking to purchase glass.
Not Recommended
JB
Jamie B.
Denver, CO
02/23/2015
They are complete jerks
From the moment my quote was given my whole experience was awful. They left broken glass all over my house, chipped my window sill in 4 places. Plus they never installed one of the windows they charged me for. I've been fighting them for weeks to get a refund for the window they didn't istall. I have been lied to over and over.
DO NOT TRUST THIS COMPANY
Not Recommended
ED
Everett D.
Parker, CO
07/16/2014
DO NOT USE Glass Doctor of Denver!!!!
I hope you are reading this before you have used this company I wasn't so lucky. I had a terrible experience with Glass Doctor of Denver as well. Don't be fooled they will show up to quote you but from then on it's a nightmare.
I had a shower enclosure installed that I was told would take 2 weeks max and they would try to rush it. Six weeks later and being told the glass broke, and only finding that out when I took a day off to wait for them and never showed or called. This went on for 4 weeks with getting the run around. They finally installed it 6 weeks later at 9:30pm, because I told them I was going to cancel if someone didn't show up.
They could care less I don't know how this company is still in business with that lack of service, communication and skill. I asked for some type of compensation and they told me they would give me $75.00 off . I missed a day of work and a appointment that I had to pay $100.00 for plus all the hassle of dealing with everyone at this company giving me the run around.
Do yourself a favor and never use the Glass Doctor of Denver and please tell your friends the same thing. I hope they realize how social media works and bad press will cost them more than $75.00 in the long run.
Note: The good reviews are friends and employees don't be fooled
Not Recommended
ED
EVERETT D.
Parker, CO
07/11/2014
SCAMMER DO NOT USE!!!!!!
I hope you are reading this before you have used this company I wasn't so lucky. I had a terrible experience with Glass Doctor of Denver as well. Don't be fooled they will show up to quote you but from then on it's a nightmare.
I had a shower enclosure installed that I was told would take 2 weeks max and they would try to rush it. Six weeks later and being told the glass broke, and only finding that out when I took a day off to wait for them and never showed or called. This went on for 4 weeks with getting the run around. They finally installed it 6 weeks later at 9:30pm, because I told them I was going to cancel if someone didn't show up.
They could care less I don't know how this company is still in business with that lack of service, communication and skill. I asked for some type of compensation and they told me they would give me $75.00 off . I missed a day of work and a appointment that I had to pay $100.00 for plus all the hassle of dealing with everyone at this company giving me the run around.
Do yourself a favor and never use the Glass Doctor of Denver and please tell your friends the same thing. I hope they realize how social media works and bad press will cost them more than $75.00 in the long run.
Note: READ YELP REVIEWS ALL BAD. THE REVIEWS ON THIS SITE ARE PADDED
Not Recommended
RP
Robin P.
Colorado Springs, CO
07/09/2014
Verified Customer
When called, scheduled appointment, but at time of appointment no one showed. So I called to find out when, and no appointment had been scheduled. However, they quickly got someone out to do the work, but was now 4 hours later.
Recommended
DT
Donald T.
Golden, CO
07/09/2014
Verified Customer
The technician was proud of his work and took the time to explain what he was doing and why some of the steps were most important to the long lasting function of the windshield. He worked so fast while doing this that it made me feel that I would be tired if I knew how to do his work and tried to do it.
Recommended
DB
Dee B.
Morrison, CO
01/09/2014
Verified Customer
My wife called the office it was three hours past the two hour window. the gal said don't worry he will be there some time today? Nnext time we will ask for elite glass.
Not Recommended
DW
Diane W.
Denver, CO
12/11/2013
Verified Customer
The tech was polite and did his work fast and advised us when we could wash the vehicle, He was a number 1 employee in my dealings with him
Recommended
Displaying all 11 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
