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Gristmill Motors

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(70 Reviews)
98
Write a Review

Score Details

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Gristmill Motors Sales and Service is a trusted name in the automotive industry, known for providing high-quality vehicles and top-notch maintenance services. With a commitment to exceptional customer service, Gristmill Motors offers a wide selection of used cars, trucks, and SUVs, as well as a state-of-the-art service center staffed by Gristmill Motors Sales and Service is a trusted name in the automotive industry, known for providing high-quality vehicles and top-notch maintenance services. With a commitment to exceptional customer service, Gristmill Motors offers a wide selection of used cars, trucks, and SUVs, as well as a state-of-the-art service center staffed by certified technicians. Whether you're looking to purchase a vehicle or keep your current one running smoothly, Gristmill Motors is the perfect destination. ...more

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Contact
(413) 569-1004
Visit Website
Closed
Business Hours

Business Hours

Mon
9:30 AM - 5:30 PM
Tue
9:30 AM - 5:30 PM
Wed
9:30 AM - 5:30 PM
Thu
9:30 AM - 5:30 PM
Fri
9:30 AM - 5:30 PM
Sat
10:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
622 College Hwy Southwick, MA 01077
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Affiliations

Gristmill Motors' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(70 Reviews)
Write a Review
Recent Reviews
DM
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David m.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2025
10
I could not be more pleased with the quality of the repair work at Gristmill Motors
I have been taking my two older cars to Gristmill Motors for the past six years and entrusting Tim with any and all repairs needed. In my long career leading organizations, I am well aware of what constitutes great customer service, delivering excellent results, and giving real value for dollars spent. Gristmill Motors and its owner/operator Tim, deliver on all three of these to the highest level. Tim takes the time to clearly explain what repairs really need to be done and how these will be addressed. The work is then done in a timely manner and correctly. I have experienced Tim diagnosing a problem and the needed repair to take care of this more accurately than the dealership. This saved me time, money, and the frustration of potentially not fixing what the problem really was. What sets Tim and his business apart is his honesty, values, work ethic, and integrity. You will no doubt be a very pleased customer for years by taking your vehicle to Gristmill Motors.
David
Tim W. from Gristmill Motors responded on 11/20/2025 05:21 AM

Thank you David your support means a lot to me.

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