When my famous Toyota mechanic Bob DeKnight retired and these young men took over I was worried that they could uphold his high standards. They have always come through.
I'm a Toyota transfer customer from the previous owner, and couldn't be more pleased with the attention and care that my car is getting, but also the trustworthiness and customer care that I'm receiving. Communications are clear and service options are always discussed. Wait times and estimated expenses are always reasonable. All around, great reliable auto mechanics are at Guillen's.
I am so grateful for the day I found Guillen’s Automotive. Actually, they found me! I needed a mechanic that was ready, willing, and able to perform a major repair (engine replacement) on my older model car and Guillen’s stepped in. That was several years ago and I have been going to them ever since for large, small, and in-between repairs that have kept my car on the road. I always dreamed of having an outstanding, honest, affordable, and friendly mechanic, and now I finally have one! I am honored to give them my highest recommendation!!!!!!!
Excellent service: new catalytic converters within two business days.
Jose and Juan listened carefully to me when my 19-year old minivan did not pass MD emissions inspection. They quickly and efficiently replaced my catalytic converters once we determined that was the best course of action.
I was a walk-in and they were able to service me on the spot. Took the two hours to order the part and repair my car, this was a BLESSING!! And they are reasonably priced and very nice! I will be taking my car back to them very soon!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.