Gulf Euro Clinic is an automotive center specializing in European vehicles. We offer car maintenance, repair, and performance enhancement services. We are an AAA-approved Auto Repair Facility, a NAPA AutoCare Center, and an ACDelco Auto Repair Service Center. Gulf Euro Clinic is an automotive center specializing in European vehicles. We offer car maintenance, repair, and performance enhancement services. We are an AAA-approved Auto Repair Facility, a NAPA AutoCare Center, and an ACDelco Auto Repair Service Center.
Hello Robyn,
We’re sorry to hear that you’re not satisfied with your experience. We take every review very seriously and would like to clarify a few important details.
When your vehicle was at our shop, we repaired multiple faulty suspension components, including the control arms, center link, wheel bearings, idler arm,spindle, and leaf spring bushings.These worn suspension components were the cause of the premature tire wear you are experiencing not the alignment we performed.
Unfortunately, our warranty does not cover pre-existing conditions that existed prior to our service. However, we did stand behind our work by checking your alignment under warranty to ensure everything was properly set.
We would also like to clarify that an alignment would not have caused your premature tire failure within 2,000 miles of your visit. The tire wear was related to the previously worn suspension components. This is also why the previous company that installed your tires denied warranty coverage, as the suspension components were already failing.
At Gulf Euro Clinic, we stand behind our workmanship and our honesty. If you would like to discuss this further, we are always open to having a professional and respectful conversation.
Thank you,
Gulf Euro Clinic