Came in for a busted radiator hose and told them exactly what was needed. I called the shop before the work was done and was quoted $528 but when i arrived the bill was $606. When I got the bill I saw that I was charged $93.75 for a diagnostic, even though I laid out the problem and exactly what was needed. Upon calling the shop and pointing it out, I was given credit back for the diagnostic.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer