Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I show up to get it and there is a big Crack in the windshield.
They made me pay for half of a replacement
They left the sunroof open when I picked it up (I took it to them closed and when I inspected it for the Crack it was closed). I got home and closed the sunroof and the fabric came down on me. They clearly damaged it when replacing the glass and tried to hide it.