Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I appreciate the willingness of staff to work with me when I didn't know much about my warranty, and keep me informed as they worked through a diagnosis.
Harmon's has been my go-to for years, and have ensured it will continue to be for a long time!