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Hayes Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,466 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

We take pride in providing the best automotive service around. We take pride in providing the best automotive service around.

Categories
Auto Repair, Tires, Oil Change
Contact
(630) 739-1690
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1111 N Independence Blvd Romeoville, IL 60446-4041
Get Directions
Hayes Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,466 Reviews)
Write a Review
Recent Reviews
LE
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LEROY E.
Lemont, IL
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
I feel they’re hard-working. I feel they’re honest and I feel that punctual and I feel very knowledgeable and you just can’t beat that.
The Hayes are very knowledgeable. Hayes are very dependable and Hayes are very reasonable.
LC
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LEN C.
Downers Grove, IL
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
9
Good people
Explain repairs clearly and any needed repairs for the future
MB
Melissa B.
Crest Hill, IL
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
Category: Service
Melissa said she has been going there for years and they've always been transparent, with fair prices.
Recommended
DT
David T.
Illinois
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
Category: Service
David said they gave him an accurate price and they did everything he asked them to do. Their prices are reasonable.
Recommended
Everyone at from Hayes Service Center responded on 08/05/2025 09:15 AM

Thank you for your review, David. We are glad we were able to help get you on your way. Come back any time!

BD
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Bill D.
Crest Hill, IL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Great Service
As always, Hayes Service Center provides prompt reliable service. Great family business.
Everyone at from Hayes Service Center responded on 08/05/2025 09:14 AM

Thank you so much, Bill. We appreciate your longtime business. We are glad to service you and your family any time!

HH
Henry H.
Illinois
Toyota FJ Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
Category: Service
Henry said their customer service was good, it happened quickly, and it was all done in a day.
Recommended
Everyone at from Hayes Service Center responded on 08/05/2025 09:13 AM

We appreciate your kind review and are glad to know our service was satisfactory. We hope to be able to service you again!

DS
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DAYTON S.
Romeoville, IL
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Service was quality and fast. Great place to get your car repaired!!
Service was quality and fast. Great place to get your car repaired!!
Everyone at from Hayes Service Center responded on 08/05/2025 09:12 AM

Thank you for your review! We hope to see you back.

Verified Customer
Homer Glen, IL
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
John, Tammy and the team
Awesome people to do business with. Honest, reasonably priced and very knowledgeable. Also very compassionate people you can tell they care for their customers. 10/10 would recommend to everyone
Tammy H., administrator from Hayes Service Center responded on 07/16/2025 07:57 AM

Thank you so much for the review. We are always happy to do business with you. Come back any time and we are happy to help!

RP
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RICH P.
Lemont, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Trusted Car Care
Excellent, timely, and reasonably priced service!
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:47 AM

Rich, we are so grateful for your continued business and for your review. We are so blessed to have loyal customers like yourself. 

SR
Steve R.
Lemont, IL
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Steve said his experience was very good, they are very honest and affordable.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:24 AM

Thank you, Steve. we appreciate your visit and we thank you for your review. 

DN
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Deb N.
Lemont, IL
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Oil change etc and check up etc
Excellent service and feedback . John & Tammy and staff run a A- one business.
Have recommended them to others already for service on their vehicles.
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:22 AM

Deb, thank you so much for your review. We are pleased to have served you for so many years. 

DL
Dan L.
Romeoville, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
Category: Service
Dan said really good price, good work, good customer service, he highly recommends them.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:18 AM

Dan, thank you for your review! We hope to see you again. 

BM
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BEN M.
Romeoville, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Oil & filter change
First, I’d like to thank Mike for allowing the change; rescheduling to another day. Also, Thank You to John Hayes for working on my Ford SUV. So good to stop again and see you guys.
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:14 AM

Ben, we are honored to receive your long-time business. Thank you for being a great customer and thank you for your lovely review! Please come and see us again. 

PS
Patrick S.
Lemont, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Patrick said it was a quick job, it was done very well and he has no complaints. The people were nice and efficient.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:10 AM

Patrick, we are pleased that you are happy with our services. We always appreciate your longtime business. Come back any time. 

MP
Mike P.
Joliet, IL
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Mike said everything was good with his vehicle. They were quick and attentive, and they called him first thing in the morning to tell him what was up with his vehicle. They were great, they got him right in and it was excellent service.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:06 AM

Thank you, Mike. We appreciate your business and your great review! We are happy to service your vehicle any time. 

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