business image

Hayes Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,449 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

We take pride in providing the best automotive service around. We take pride in providing the best automotive service around.

Categories
Auto Repair, Tires, Oil Change
Contact
(630) 739-1690

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1111 N Independence Blvd Romeoville, IL 60446-4041
Hayes Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,449 Reviews)

SA
Sharon A.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Sharon said when Todd moved from his previous employment to the business, she followed him over. She said they provide excellent service and she has never had to bring her vehicle back. She added they provide excellent service at a fair price.
Recommended

TA
gravatar
TYRONE A.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Feedback
I always appreciate the service and work that you provide. Thank you for your professionalism and expertise.

JF
Joe F.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Joe said they're fabulous. They're honest guys, they have competitive pricing, they seem to be pretty honest, and they have a quick turnaround time.
Recommended
Everyone at from Hayes Service Center responded on 05/16/2025 07:03 AM

Thank you for your business and your review! We are always happy to help our customers! We hope to see you again. 


AT
gravatar
AL T.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Service
Excellent service
Everyone at from Hayes Service Center responded on 05/16/2025 06:46 AM

Thank you for your review and for being such loyal customers. We are always happy to see you both! Come again any time. 


BA
Bernadette A.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Bernadette said they had bad news for her but they took the time to explain everything, and they seemed very sympathetic for her. She would recommend them, based on the recommendation her friend initially gave to her about them and also because of the way they treated her.
Recommended
Everyone at from Hayes Service Center responded on 05/14/2025 11:32 AM

Bernadette, thank you for choosing Hayes Service Center. We are happy we were able to help you out. Come back and see us!


KC
gravatar
KAREN C.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great service
Great service and very honest
Everyone at from Hayes Service Center responded on 05/14/2025 11:29 AM

Thank you, Karen. We are grateful to have been able to serve you for many years now. We are always glad to see you!


JV
Jeremy V.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Jeremy said he loves their service and will continue bringing his vehicles there.
Recommended
Everyone at from Hayes Service Center responded on 05/14/2025 11:26 AM

Thank you for your review, Jeremy. We are thankful for your business and hope to see you again. 


DG
gravatar
DAVID G.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Customers for over 10 years.
Very accommodating with appointments. Always helpful to answer questions.
Everyone at from Hayes Service Center responded on 05/14/2025 11:24 AM

We are so grateful to be serving you and your family for all these years. Thank you for your business and your kind review! 


GT
Gabriel T.
Joliet, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Gabriel said they replaced the starter initially, it worked and then he got stranded, had it towed back and they fixed it at no charge.
Recommended
Everyone at from Hayes Service Center responded on 05/14/2025 09:45 AM

We greatly appreciate your patience as we navigated our way through repairing a defective part. We apologize for the inconvenience as we always do our best to service vehicles with good quality parts. We are glad we were able to fix it for you! 


TS
gravatar
TERRY S.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Customer
I’ve been a customer for years and I’ve always gotten great service.
Everyone at from Hayes Service Center responded on 05/14/2025 09:33 AM

Thank you, Terry! We always appreciate your business; come back and see us any time. 


WS
gravatar
William S.
La Grange, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Honest as they come!
Great work done by Hayes, Honest, Friendly and Knowledgeable got me right on time he is my Mechanic and will be, great Family to work with!
Everyone at from Hayes Service Center responded on 05/14/2025 09:31 AM

Thank you for the kind review, William. We are always pleased to help you! We hope to see you any time. 


MC
Mike C.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Mike said they did all the service they needed to do on time.
Recommended

BW
Bob W.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Bob said he owns old vehicles and they work on old vehicles. The work they do has been excellent and he likes them. He is very happy with them, he has been a customer for years. They are an honest business and he appreciates them.
Recommended

SG
Sean G.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Sean said they have good service, he feels like they won't take advantage.. He trusts them, they are honorable people to do business with.
Recommended

BG
gravatar
BILL G.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great Service
Thanks to all...as usual a very pleasant visit with great service.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.