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SureCritic / Hector's Auto Repair
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Hector's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(370 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(847) 272-5040
Open
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
805 Waukegan Rd Northbrook, IL 60062
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Hector's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(370 Reviews)
Write a Review
Recent Reviews
NA
NINA A.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Hector’s is Wonderful
The guys are very nice & knowledgeable!
Verified Customer
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great place
They are very honest and available for appointments . They back their work and our a well run establishment.
Verified Customer
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great service!
Hector's has consistently done a great job with my car. Most recently they did complete brakes. The price was reasonable & they did the work in a reasonable amount of time. Absolutely no complaints!!
SG
STEVE G.
Northbrook, IL
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
New owners haven’t missed a beat!
New owners haven’t missed a beat and John’s at the top of his game! Reliable. Fair prices. Thorough. Honest.
JB
gravatar
JEANILOUIS B.
Glencoe, IL
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
9
Oil level
Check with Hector’s Team to see what was going on.
They check all codes to make sure car was good to go.
The oil change and completed.
A nail was in one tire and they did a repair.
All good!
Jlouis
AB
ALAN B.
Lexus RX 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Wow
Excellent service on a timely basis and very reasonable prices
LB
LINDA B.
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great service
Great service, honest and friendly staff. I would not my cars anywhere else
RK
RUBEN K.
Northbrook, IL
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great fast and friendly business. Recommend to everyone
Great business
SS
SHARE S.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Excellent service, fair prices
Excellent service, more than fair prices. So great to have this gem in the neighborhood. They were recommended to me by neighbors and I would wholeheartedly recommend to friends! I'm a loyal customer now!
Verified Customer
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Car repair
John is the best. He is honest , kind and accommodating.
BW
BRYAN W.
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great Service!
Dropped my car off at 8 am, was greeted by friendly staff! Car needed some minor work, received a call mid afternoon telling me it was ready! Paid a reasonable price and was on my way! I will definitely take my car there again when needed!!
MM
MEGHAN M.
Jeep Grand Cherokee L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Responsive and quick service
Went to Hector’s after years of going elsewhere. Everyone was so nice, responsive and service was so fast. Today, I dropped off in the early morning, they said it’d be ready in the afternoon and I just replied, “the sooner the better”. Got a call at 10:30 that they were finished. Wow!

On a different occasion, I was experiencing rough idling and the looked at it and couldn’t quite diagnose the issue, so rather than do unnecessary work, I went to the dealer. Turns out a lot of maintenance work needed to be done (oops!). I appreciated Hector’s being honest about not being able to diagnose.
BR
BILL R.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Battery replacement
My girlfriend uses Hector’s with good outcomes so I went there for a battery replacement. They were great. They had the battery and replaced it quickly and car runs great now.

Bill R
KW
KURT W.
Northbrook, IL
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Oil Change
Don helped me today with my oil change and went over the car while it was there.
Don was very helpful.
You will receive top tier service when you go to Hector's.
Kurt
Verified Customer
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Service
I was pulled over for brake light, so I was anxious to get it fixed. I needed oil change also. Hector's got me in right away.
Displaying Review 1 - 15 of 370 in total
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