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Hendrick BMW

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(29 Reviews)
12
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Score Details

5 stars
48%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
48%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
12
Net Promoter Score ®

Business Details

Categories
Contact
(704) 321-4851
No Business Hours Provided

Business Hours

* No Time Zone Provided
6950 East Independence Boulevard Charlotte, NC 28227
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Hendrick BMW's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(29 Reviews)
Write a Review
Recent Reviews
SO
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Stanley O.
Charlotte, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2024
0
Don’t do business here!
After many years purchasing from Hendrick BMW over the years, I WILL NEVER GO BACK after the experience I recently had. From Ryan in finance, the narcissist who was completely self absorbed, to Christopher who was the weakest salesperson I’ve ever worked with. It literally would take a move of epic proportions to get him to really WORK on a deal! I’m amazed at how he makes it. And then finally, Cliff, The GM. Cliff called to try and smooth things over with a manufactured and completely inauthentic “protocol” phone call. Pathetic! Folks, Hendrick ain’t what it use to be. I left there feeling judged, played and indescribably disappointed in the experience. My advice: BUY ANYWHERE BUT HENDRICK! In closing, I’d also like to mention how VERY disappointed I’ve been in the service department recently as well. Those folks certainly do not deliver the service they use to. Shop elsewhere. Service your car elsewhere. Not here. Ever!
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