business image

Henn Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(623 Reviews)
98

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Now, many years later, Henn Automotive has a full staff of 15 employees. We do not upsell services to our customers. Everyone at Henn Automotive aims to make efficient repairs and get customers back on the road safely, which in the end saves the customer money. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(704) 243-2540

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1152 N Broome St Waxhaw, NC 28173
Henn Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(623 Reviews)

KB
gravatar
KAREN B.
Monroe, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2026
verified customerVerified Customer
10
An exceptional experience every visit
Henn Automotive provides exceptional service and value with every visit. In all the years that Henn has been servicing my vehicles, I have always left feeling valued as a customer. Front office staff are always welcoming. The owners are warm and welcoming, too. And Henn's technicians are consistently thorough and efficient. They are accurate in diagnosing a problem, proactive in identifying what should be monitored, and excellent at explaining issues and helping customers make an informed decision. Henn is without peer and is one of a select group of businesses which makes me want to never leave this area. Thank you, Henn Automotive!
The Team at H. from Henn Automotive responded on 09/09/2026 12:57 PM

Karen, you have been so loyal to our business for many years. We are beyond grateful for your business. This review makes us so happy and we will keep you safe on the road. We built our business on honesty and quality work, so thank you for noticing and sharing your experience !

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