business image

Heritage Hyundai Towson

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,915 Reviews)
67

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
397
Total ReScores
4.7
ReScore Average
67
Net Promoter Score ®

Business Details

About

Heritage Hyundai is the area’s largest volume Hyundai dealer. We have served our neighbors in Towson, Baltimore, and Bel Air. Our factory trained technicians are ready to keep you car on the road. Our selection of Hyundai’s ensures that we have a vehicle for everyone, no matter what it is you're looking for. Heritage Hyundai is the area’s largest volume Hyundai dealer. We have served our neighbors in Towson, Baltimore, and Bel Air. Our factory trained technicians are ready to keep you car on the road. Our selection of Hyundai’s ensures that we have a vehicle for everyone, no matter what it is you're looking for.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(877) 387-5495

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
801 York Road Towson, MD 21204
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,915 Reviews)

MT
gravatar
Marisa T.
Joppa, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2024
0
Category: Service
Horrible customer service, not competent
I have had my car in over five times now for the same A/C issue. First two times they denied anything was wrong, when I had low/no frion each time. Service managers excuse for not catching the leak is it can be "difficult to find", yet anyone with a brain knows a closed system shouldn't be leaking... Other times have "fixed" the issue, but I have to return again within a month or so, still ongoing issue. They will go a week without calling to update on what's going on with your car. You can never get ahold of anyone when you call, leaving a voicemail is pointless because they will call you back when they feel like it. Worst car service department I've ever dealt with, would rather go to Jones and that's saying a lot...
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