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SureCritic / Happy Hyundai of Libertyville
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Happy Hyundai of Libertyville

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(140 Reviews)
81
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Score Details

5 stars
88%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
8
Total ReScores™
4.9
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Contact
(224) 207-7200
No Business Hours Provided

Business Hours

* America/Adak
1119 S. Milwauke Ave. Libertyville, IL 60048
Get Directions

Score Details

5 stars
88%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
8
Total ReScores™
4.9
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Contact
(224) 207-7200
No Business Hours Provided

Business Hours

* America/Adak
1119 S. Milwauke Ave. Libertyville, IL 60048
Get Directions

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Contact
(224) 207-7200
No Business Hours Provided

Business Hours

* America/Adak
1119 S. Milwauke Ave. Libertyville, IL 60048
Get Directions
All Departments' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(140 Reviews)
Write a Review
Recent Reviews
SF
gravatar
SUSAN F.
Lake Villa, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2024
0
Category: Sales
Worst Experience I have ever Had at a Dealership
I went to Happy Hyndai of Libertyville over 2 weeks ago in search for a Used Car. My interest was STOCK # 26188A, 2022 Tucson, the Car was at Oak Lawn Dealership. I asked to see this car, I gave them my Information and what I had to trade in and I was coming in with a Cash Offer. At first they only offered me $13K for my trade but I was hoping for a liitle more, I had a 2019 KIA Sorento with less then 63K miles. The Sales Rep I spoke with, Piotr had to converse back and forth with the GM. I left thinking that maybe they were going to work with me. After calling the dealership for several days, The GM Carlos finally called me after leaving several messages and emails. He offered me $14K and I said OK lets bring the car here for a test run to see if I liked the car. Piotr tried his best to get me into a later year car and less $ due to the fact I was only offering a certain cash offer, A car that was on their LOT. I actually went up on my Cash Offer because I really wanted to test drive that CAR. I tried calling and left several messages for someone to respond until finally Piotr called to inform me that the Car in Oak Lawn had been SOLD. I was disappointed that this dealership played this game with me only to find out that the Car was NOT Sold and in fact it is still listed on their WEBSITE. I also Called Oak Lawn to verfiy. I then proceeded to call Piotr back to ask why he lied and he immediately said Oh what, Your Kidding Me! Let me talk to my GM Carlos and get back to you. This all took place on Friday 8/9/2024, to this day No Return call from either Persons. I therefore called Gregory in Highland Park, went there Saturday and Drove out in My NEW TUCSON with NO Questions, No Haggle and I got what I wanted. They gave me 14K for my car and I Drove Out of there in the car I wanted with NO MONTHLY CAR PAYMENTS! Best feeling ever!
So Would I Refer Libertyville Hyndai, NEVER, NEVER, NEVER! They only want to sell you a CAR on their LOT ONLY, from I what I understand! They Lied to me and I am sure have LIED to others! No My thoughts were if they didn't want to sell me a car then just tell me, No Communications what so ever! My MOney is Good anywhere Else but THERE! WORST EXPERIENCE EVER!
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