Business Solutions
English French Canadian
SureCritic / Auto Maintenance / H&I Automotive
business image

H&I Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(829 Reviews)
94
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
96%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
4
Total ReScores™
4.3
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

A premier automotive shop, H&I Automotive takes pride in our attentive customer service. Located in Gilbert, Arizona, we are a community-oriented business. Using a Digital Inspection Process, we are committed to getting you back on the road safely and dependably. A premier automotive shop, H&I Automotive takes pride in our attentive customer service. Located in Gilbert, Arizona, we are a community-oriented business. Using a Digital Inspection Process, we are committed to getting you back on the road safely and dependably.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(480) 279-2456
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4550 S Higley Road Gilbert, AZ 85297
Get Directions
H&I Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(829 Reviews)
Write a Review
Recent Reviews
GS
gravatar
Gladys S.
Gilbert, AZ
Suzuki SX4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2023
verified customerVerified Customer
10
Professional and quality work.
I am very happy with the quality of care to myself and my car from check-in to the length of time and work done on my car to help me keep it in good working condition and safe to be on the roads. Peace of mind for me.
LV
gravatar
Lee V.
Gilbert, AZ
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2023
verified customerVerified Customer
10
Always efficient and effective with what ever service they have performed for us
I have always recommended them to my neighbors and friends
Chris M., Operations Manager from H&I Automotive responded on 01/04/2023 12:57 PM

Thank you Lee!

SW
gravatar
Steve W.
Gilbert, AZ
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
This is exemplary service - very satisfied!
Top knotch service and affordability
Chris M., Operations Manager from H&I Automotive responded on 12/19/2022 09:58 AM

Thank you Steve!

GS
gravatar
Gladys S.
Gilbert, AZ
Suzuki SX4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Professional and quality work.
Always happy with their service.
Chris M., Operations Manager from H&I Automotive responded on 12/12/2022 01:58 PM

Thank you Gladys!

DL
gravatar
Denise L.
Mesa, AZ
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Service
H & I Service is amazing!!
Very quick and Chris is amazing!! Everyone at the shop is awesome!!
Thank you!!
Chris M., Operations Manager from H&I Automotive responded on 11/21/2022 01:07 PM

Thank you Denise!

SJ
gravatar
Steve J.
Chandler, AZ
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Fast effeciant
Fast and efficiently H&I performed once again. Little over a year ago I had my Tacoma re geared at HMC Off Road. Recently Differential started leaking out of gasket they had installed, they refused to cover any cost of the leak HMC caused. I will never do business with Off Road shop again.
H&I once again got me in made the laborious repair very fast and very efficiently HIGHLY HIGHY recommend them from oil change to the most complex repair
Chris M., Operations Manager from H&I Automotive responded on 11/21/2022 01:08 PM

Thank yu Steve, glad we could get it resolved for you!

KH
gravatar
Kathy H.
Gilbert, AZ
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2022
verified customerVerified Customer
10
Excellent
Friendly, fast service
Chris M., Operations Manager from H&I Automotive responded on 11/16/2022 10:58 AM

Thank you Kathy!

JH
gravatar
James H.
Gilbert, AZ
Audi TT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
verified customerVerified Customer
10
Great Service!
This was the first time that my car was serviced here and I was impressed. I recently bought a 2002 Audi TT and needed to have the alternator replaced. It was very easy to schedule my appointment online and once they had the car it was completely quickly and a little less than the quoted price. The staff was very friendly and professional both on the phone and in person. This is the first time that I’ve taken a vehicle to a service shop outside of a dealership and I was very pleased.
Chris M., Operations Manager from H&I Automotive responded on 10/26/2022 11:17 AM

Thank you James, it is easy to say we are different but it is awesome when our customers experience the difference in the level of service we provide.

PP
gravatar
Paul P.
Gilbert, AZ
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2022
verified customerVerified Customer
10
Great honest service
I’ve never been dissatisfied or disappointed with HI.
Chris M., Operations Manager from H&I Automotive responded on 10/12/2022 01:16 PM

Thank you!

Verified Customer
Gilbert, AZ
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2022
verified customerVerified Customer
10
Great service and friendly staff!!
Always so friendly and extremely trustworthy. Would highly recommend
Chris M., Operations Manager from H&I Automotive responded on 10/04/2022 11:47 AM

Thank you!

CM
gravatar
Charles M.
Gilbert, AZ
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2022
verified customerVerified Customer
10
Camry maintenance
Good customer service and workmanship as always, Jon and Curt were informative and reliable with info on my car, thank you!
Chris M., Operations Manager from H&I Automotive responded on 09/19/2022 09:53 AM

Thank you Charles

TP
Todd P.
Gilbert, AZ
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customerVerified Customer
Category: Service
Todd said they found the problem and fixed it in a timely manner.
Recommended
Chris M., Operations Manager from H&I Automotive responded on 09/26/2022 01:22 PM

Thank yu Todd!

MM
Mathew M.
Gilbert, AZ
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customerVerified Customer
Category: Service
Mathew said they were able to fix his issues very fast. Drew showed him the work he did and pointed out some issues that needed to be addressed.
Recommended
Chris M., Operations Manager from H&I Automotive responded on 09/26/2022 01:22 PM

Thank you Mathew!

MA
gravatar
Mark A.
Gilbert, AZ
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2022
verified customerVerified Customer
10
Battery Warrenty
Battery warranty was great and install was quick
Chris M., Operations Manager from H&I Automotive responded on 09/19/2022 09:53 AM

Thank you Mark

AR
gravatar
Alan R.
Gilbert, AZ
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2022
verified customerVerified Customer
10
God service review
John O'Brian always takes good care of me. I do business at H & I because of him
Chris M., Operations Manager from H&I Automotive responded on 09/19/2022 09:53 AM

Thank you Alan

Businesses Near You
Oasis Auto Center
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(109 Reviews)
Albert's Garage
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(83 Reviews)
Huff's Automotive
91
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,156 Reviews)
Sunland Auto Service
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,308 Reviews)
Coco's Auto Garage LLC
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.