Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Higgins Plaza Service
business image

Higgins Plaza Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(143 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Higgins Plaza Service is your trusted Auto Repair Shop in Urbandale, IA, serving the Greater Des Moines Area since 1970. Specializing in general maintenance and repairs and tire services, our expert team is dedicated to keeping your vehicle running smoothly and safely on the road. We take pride in offering top-notch Heating and Air Higgins Plaza Service is your trusted Auto Repair Shop in Urbandale, IA, serving the Greater Des Moines Area since 1970. Specializing in general maintenance and repairs and tire services, our expert team is dedicated to keeping your vehicle running smoothly and safely on the road. We take pride in offering top-notch Heating and Air Conditioning services to ensure your comfort in all seasons. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(515) 276-0886
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
7425 Douglas Ave Urbandale, IA 50322
Get Directions
Higgins Plaza Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(143 Reviews)
Write a Review
Recent Reviews
KB
gravatar
KIMBERLY B.
Urbandale, IA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
verified customerVerified Customer
10
New tire change
Everyone I’ve dealt with at Higgins has always been very friendly and informative.
AS
ANGELA S.
Des Moines, IA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
verified customerVerified Customer
10
Always timely and informative - always recommend
Have been going here for years from oil change to major work. Wonderful crew.
CJ
CARI J.
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Trustworthy
I'm so happy for this shop. After bad experiences (plural!) at W****s, it is a relief to be back at Higgins. Another lady came in while I was there, who was distraught by her service from the same aforementioned place. They were so kind, and directed her to go back and give W a chance to right what had happened there.
Honest and awesome people here. If given a chance, I will never go anywhere else.
Verified Customer
Urbandale, IA
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
verified customerVerified Customer
10
Best shop in town
Arnes always takes good care of our vehicles. Higgins is the most trustworthy shop in the area.
DF
Dean F.
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
verified customerVerified Customer
10
Great service and great people
Great value and services and the people working there are Awesome. Don't take my car anywhere but Higgins Plaza service. Would trust them 100% with my car or van.
RM
gravatar
Rhonda M.
Des Moines, IA
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
verified customerVerified Customer
10
Oil changes
Performed an oil change and inspected my car. Reminded me my brakes will need work with next oil change. The service is very professional.
Verified Customer
Urbandale, IA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
verified customerVerified Customer
10
Coolant leak.
They did a great job diagnosing a difficult to find problem and fixed the problem.
JS
gravatar
James S.
Des Moines, IA
Buick Lucerne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2025
verified customerVerified Customer
9
were
I had an emergency break down and Higgins worked me in to their schedule. I was on my way the next day. They were friendly, efficient and reasonably priced.
CR
gravatar
Connie R.
Des Moines, IA
Pontiac Vibe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
I highly recommend this auto repair shop
The mechanic did a great job diagnosing and fixing the issue with my car. They were upfront about the cost of repairs. I highly recommend this auto repair shop. I will definitely be back for future repairs!!!
Your Trusted S. from Higgins Plaza Service responded on 08/17/2025 06:57 AM

Connie, we are pleased you were satisfied with our services and honesty. Thank you for taking time to leave us a review and we look forward to seeing you next time!

Verified Customer
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Oil change and tire rotation
Great service. Took the time to explain on the phone to me a quote for a new battery and what they all have to do as to why it was that price.
TB
Tim B.
Urbandale, IA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Tires
They went out of there way to find the best economic way to fix my vibration and brake problem. Have me a great price to have a safe vehicle. Cared more about the customer there profit.
MW
gravatar
Mary W.
Urbandale, IA
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Fantastic service
Higgins is always friendly and caring. The service is great!
KW
KIM W.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Simple oil change
Oil change done timely and received phone call when completed.
TG
gravatar
THOMAS/ MARSHA G.
Urbandale, IA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Car service
Excellent as always.
AM
gravatar
Adam M.
Waukee, IA
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Truck exhaust repair
Excellent customer service. They worked hard to get my truck done a day early. Great experience.
Displaying Review 1 - 15 of 143 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.