business image

Hilltop Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(282 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Steve Saporito was originally trained at Northrop University as an Airframe and Power Plant Mechanic for jet aircraft and graduated in 1982. There he studied electricity, hydraulics, pneumatics, physics, cleaning and corrosion control, mathematics, instrument systems, communications and navigation systems, air conditioning systems, Steve Saporito was originally trained at Northrop University as an Airframe and Power Plant Mechanic for jet aircraft and graduated in 1982. There he studied electricity, hydraulics, pneumatics, physics, cleaning and corrosion control, mathematics, instrument systems, communications and navigation systems, air conditioning systems, de-icing systems, fuel systems, fire protection systems, electrical systems, lubrication systems, ignition and starting systems, security systems, braking systems, airflow systems, cooling systems, exhaust systems, and other subjects with regard to aircraft repair and modifications. In 1983 he leased a local Unocal service station (Steve's Union Service) two blocks from his home. Steve’s background from Northrop University made him a meticulous mechanic and enabled him to grasp the most complex automobile technology easily.

In 1992 Unocal cancelled his lease for the service stations, and he set out to purchase the station from them. Over the next 5 years he was in legal negotiations with Unocal, Banks, and the City to resolve purchase price, cleanup responsibilities, financing, and zoning issues. After these issues were resolved, he began building the current facility.

The current Hilltop Automotive facility opened on February 15th, 1997. He started the business with two employees, himself and his mother working the front office the business has grown since then. In December he hired two more mechanics to handle the workload. In 1998, as business increased, he started hiring more mechanics to assist in handling the workload.

Today the business employs a staff of 7-12 including 3-5 ASE-certified mechanics. The shop services all makes, years, and models of automobiles including Austin Martin, Alpha Romeo, Lotus, Mercedes, Ferrari, Maserati, BMW, ,Porsche, Rolls Royce, Lamborghini, SSC, Salene, Scion, Smart, Lexus, Toyota, Infinity, Nissan, Jaguar, Ford, Lincoln, Mercury, Land Rover, GM, Cadillac, Pontiac, Audi, Honda, Bentley, Acura, Volkswagen, Buick, Chevrolet , Chrysler, Dodge, Hyundai, Isuzu, Jeep, Kia, Mazda, Mitsubishi, Saab, Saturn, Subaru, Suzuki, Volvo, International, Hummer, Mini
...more

Categories
Auto Repair, Auto Maintenance, Transmission Repair
Contact
(310) 377-2010

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
28732 Highridge Rd Rolling Hills Estates, CA 90274
Hilltop Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(282 Reviews)

DT
gravatar
Don T.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Repair of Neil’s Audi A4 Wagon
Thank you for your excellent and very thorough service.
STEVE S. from Hilltop Automotive responded on 07/21/2025 07:30 AM

Thank you Don for the review.
It was our pleasure to make sure your family's vehicles are safe to transport your most precious things, your family!
We look forward to your next visit.


CA
gravatar
Craig A.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Good friendly and honest service
My car was serviced as promised at a fair price. only needed items were recommended. car was returned as promised - and washed!! getting a clean car back fully serviced is GREAT!
STEVE S. from Hilltop Automotive responded on 07/10/2025 04:27 PM

Thanks Craig for the review.
It was our pleasure to take care of your vehicle's needs and restore your peace of mind.
We look forward to your next visit.


JK
Jim K.
Rancho Palos Verdes, CA
Buick Roadmaster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Excellent!
The best auto repair shop in the South Bay. Steve’s fast storehouse of knowledge on all types of cars new and old is invaluable.
STEVE S. from Hilltop Automotive responded on 07/02/2025 08:14 AM

Thank you Jim for the review.
After being in Business in the same location for 43 years it's imperative that one keep up with current technologies as well as knowing thoroughly the basic systems of the vehicles of yesteryear.
We look forward to your next visit.


Verified Customer
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Professional auto shop
I had a great experience with this shop. They are professional and cordial. Would highly recommend.
STEVE S. from Hilltop Automotive responded on 07/01/2025 11:19 AM

Thank you for the review.
I'm so pleased that we could provide a great experience for you.
We look forward to your next visit.


CR
gravatar
Carole R.
Palos Verdes Estates, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Extensive repairs needed
My service at Hilltop was exceptional. I know nothing about car repairs and felt sure that everything I was told needed to be fixed was an honest evaluation. My car , that had some strange noises now is so quiet. I feel safe and satisfied
STEVE S. from Hilltop Automotive responded on 06/27/2025 08:13 AM

Thank you Carole for the review.
That's our objective is to make sure that both you and your vehicle are Safe and reliable.
We're glad that we achieved that for you.
Safe motoring and we look forward to your next visit.


SZ
Scott Z.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Really good shop.
Honest and transparent about the repairs needed and the time, cost, etc. They took their time to explain. Steve was great to work with.
STEVE S. from Hilltop Automotive responded on 06/23/2025 04:50 PM

Thank you Scott for the review.
We make the customer part of the repair process. I tell my customers that if you don't understand why I'm recommending a repair then don't authorize it. I want my customers to feel totally comfortable with the recommended repairs and I will take the time to clear up any confusion.
We look forward to your next visit.


PP
gravatar
Pat P.
Palos Verdes Estates, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Expert Service
Appreciate expert service
STEVE S. from Hilltop Automotive responded on 06/20/2025 05:40 AM

Thank you Pat for the review.
It was our pleasure to Service your vehicle.
We look forward to your next visit.
Happy motoring!


DD
Dennis D.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Service Experience
The service was performed in a super timely manner and very well done
STEVE S. from Hilltop Automotive responded on 06/13/2025 03:22 PM

Thank you Dennis for the review.
It was our pleasure to take care of your vehicle needs.
We look forward to your next visit.


JM
gravatar
John M.
Palos Verdes Estates, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
They mean what they say
You deal directly with owner Steve here. My Audi required major service last year and ran like a dream afterward with even shiny steam clean. Their work warranty is a year and annual oil change revealed oil spray around replaced gasket. While technically slightly over 1 year Steve checked it out and replaced the defective gasket under their warranty. Can't ask for more. Recommend highly.
STEVE S. from Hilltop Automotive responded on 06/12/2025 10:48 AM

Thanks John for the review.
We do our best to be "TOPS" in our field of industry. Part of that is to stand behind our work and our word.
Thank you for acknowledging our commitment to those efforts.
We look forward to your next visit.


Verified Customer
Palos Verdes Estates, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Excellent Service
First time there- so much better than the car dealership. Owner/mechanic listened to my concerns, asked appropriate questions, identified the problem and fixed it the same day for a fair price.
STEVE S. from Hilltop Automotive responded on 06/05/2025 08:11 AM

Thank you for the review.
One of the most important parts of being an excellent Diagnostician is listening to the customer's concerns.Then identifying the problem and getting to the root cause.
We look forward to your next visit and welcome you to the Hilltop Automotive family.


MH
gravatar
Matt H.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Excellent Service
I will never take my car anywhere else. Steve and the rest of the staff were kind, clear, and efficient.
STEVE S. from Hilltop Automotive responded on 05/31/2025 10:49 AM

Thanks Matt for the review.
It was our pleasure to take care of your concerns with your vehicle.
If you ever have any questions please don't hesitate to give us a call and welcome to the Hilltop Automotive Family.
We look forward to your next visit.


JA
gravatar
Jerry A.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
High quality at a fair price
Steve and his team do a great job servicing my two cars. Whether its periodic maintenance or problem-solving, I always have confidence in their work and advice.
STEVE S. from Hilltop Automotive responded on 05/22/2025 08:54 AM

Thank you Jerry for the review.
We strive to be at the TOP of our profession to give to the "Top in Automotive Service"
We appreciate you in the Hilltop Automotive family.
We look forward to your next visit.


DT
gravatar
Don T.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
My Volvo was given a six month check up and everything is now up to date.
As usual the check up went well and I can be confident driving my Volvo.
I always appreciate the ride I receive to and from the auto shop.
STEVE S. from Hilltop Automotive responded on 05/22/2025 08:49 AM

Thank you Don for the review.
Six Month check-ups are a great way to stay on top of things and to ensure confidence in your vehicle.
We look forward to your next visit.


BP
gravatar
Brian P.
Long Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Attention to Detail
I have been taking my vehicle to Hilltop Automotive for many years and I am always extremely happy with the care and attention to detail that my car receives.
I am informed of upcoming needed maintenance in order to keep my car running smoothly. I highly recommend Hilltop Automotive for their superior work.
STEVE S. from Hilltop Automotive responded on 05/16/2025 07:39 AM

Thank you Brian for your review.
Detail is the key to safety and longevity of a vehicle. Your like new vehicle with almost 190,000 miles is proof.
Thank you for being a member of the Hilltop Automotive family for so many years.
We look forward to your next visit.


KC
gravatar
Kimberley C.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Made my day thank you
I have a new car and wanted the breaking in oil out, so I took in and they did all my services and I left with a big smile on my face all great news. Our cars are so important to us but when Steve and his staff has mine I never worry. It’s a great feeling.
STEVE S. from Hilltop Automotive responded on 05/06/2025 04:04 PM

Thank you Kim for the review.
It's important to have your car serviced per manufacturer's recommendations to not void your new car warranty.
Thank you with entrusting us with that task.
Happy motoring and enjoy your new car.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.