Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Hometown Automotive Services
business image

Hometown Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(223 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Hometown Automotive Services brings thirty plus years of experience in repairing foreign and domestic vehicles to the Stoneham, Massachusetts area. Preventative maintenance is where it all begins, we go the extra mile to make sure that your safety and peace of mind comes first. At Hometown Automotive, our technicians are trained to spot Hometown Automotive Services brings thirty plus years of experience in repairing foreign and domestic vehicles to the Stoneham, Massachusetts area. Preventative maintenance is where it all begins, we go the extra mile to make sure that your safety and peace of mind comes first. At Hometown Automotive, our technicians are trained to spot small and most common automobile issues before they become major repairs, and always advise you on the best course of action. ...more

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(781) 279-0220
Visit Website
Opening in 47 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
32 Pine St Stoneham, MA 02180-2048
Get Directions
Hometown Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(223 Reviews)
Write a Review
Recent Reviews
Verified Customer
Burlington, MA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Always great service
Have had my car serviced a few times at Hometown- mechanics very knowledgeable always quick and efficient services provided
YC
gravatar
YU C.
Stoneham, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Service Consultant
Sal is an excellent Service Consultant who is patient in listening to customer's need and in explaining what needs to be done.
LA
LINDA A.
Melrose, MA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Amazing Customer Setvice
I would highly recommend Hometown Auto to anyone in need of car repair. They are honest and knowledgeable. Don’t hesitate, great place!
TM
TIM M.
Stoneham, MA
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Oil change
Service scheduled promptly.
Clean work
TQ
TRISH Q.
Stoneham, MA
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Audi service
Excellent service and advice as usual. Thank u Sal, Mark and crew .
CK
CHRISTINA K.
Stoneham, MA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Oil change
I went for an oil change it was a wait but we’ll worth it
BM
BILL M.
Melrose, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Always accommodating and helpful
Always accommodating and helpful
JG
JOHN G.
Stoneham, MA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Front suspension check and oil change/tire rotation
Hometown provided excellent service in assessing the condition of my front suspension. I have been going there for 25 years and have not had any issues or problems. Sal and Mark are true professionals.
AS
gravatar
AMILTON S.
Cambridge, MA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
My visit rating.
Hometown automotive is a good shop.
I travel 35 miles just for there services.
My car is in good shape because of them.
Thank you Hometown automotive.
RM
gravatar
RAY M.
Melrose, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great Service
Always do a great job in timely manner and keep your vehicle on the road and not in the shop. Up to date with latest updates to vehicles. Very friendly 😊
KM
gravatar
KATHY M.
Woburn, MA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great Service
I always bring my vehicles to Hometown. They are honest and provide top notch service. Their prices are reasonable and will accommodate you whenever they can
JF
JOSEPH F.
Stoneham, MA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Service
As usual, great work and great customer service!
JM
JULIE M.
Stoneham, MA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
A/c not working properly
I took my car in there on Thursday 6/19 at 4:45 with a/c needing recharge. Temperature in the 90’s btw. Driving me and my family to Buffalo the next morning. Sal agreed to stay late and take care of it for us. We can’t thank him enough. They are the best at Hometown
JF
JON F.
Saugus, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
9
Synthetic oil change
I brought my Audi to them last week. They were very prompt and professional. You could tell that they are a hard-working group of guys. I would definitely use their services again. I used the Groupon and they were very good at excepting it.
Verified Customer
Arlington, MA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
9
Fast and Easy
They’re super fast and friendly. I was done in about 45 minutes for an oil change. Super reasonable prices.
Displaying Review 1 - 15 of 223 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.