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Hyundai of Kennesaw

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,137 Reviews)
70

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
278
Total ReScores
4.8
ReScore Average
70
Net Promoter Score ®

Business Details

About

At Hyundai of Kennesaw, our goal is to exceed your expectations at all times. We have fully-trained Service and Parts Departments, both of which are open with extended hours to accommodate our customers' busy schedules. At Hyundai of Kennesaw, our goal is to exceed your expectations at all times. We have fully-trained Service and Parts Departments, both of which are open with extended hours to accommodate our customers' busy schedules.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(678) 631-3575

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2878 Barrett Lakes Boulevard Kennesaw, GA 30144
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,137 Reviews)

WP
gravatar
Wayne P.
Palm Coast, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/01/2024
0
Category: Service
Broke my Hyundai Santa Fe Sport!
Brought our 2013 Hyundai Santa Fe Sport 2.0T in for a safety recall on an ABS Fuse issue. Left the vehicle there for recall remediation at 11:30AM. Received an email later with the following recommendations from a courtesy inspection that we did not request: Drive Belts - Replace $325.02, Cabin Air Filter - Replace $74.95, Coolant Exchange (Flush) $207.75, Brake Fluid Exchange (Flush) $207.75, REPLACE SPARK PLUGS - $340.00, ETHANOL FUEL TREATMENT $25.95, COMPLETE GDI FUEL/ AIR INDUCTION SERVICE $249.95, FUEL INJECTOR TREATMENT $24.95, DIAG DRIVERS SIDE DOOR OPEN LIGHT STAYS ON $370!! $$$$$$! Our door light was working fine when we dropped off our vehicle! The service writer, Larry, argued with me that I knew it was not working when we left the car. NOT TRUE, so he essentially claimed I was not being truthful. That's not my nature. I had nothing to gain by lieing about the door light. It's something that I would easily address on my own. There was no need for me to try and get the dealership to make a repair without being paid. We then spoke with the service manager Joe Tilly who said that the door light issue was a mystery and probably coincidently occurred while there at the dealership. HE WOULD NOT TAKE RESPOSIBILTY. WORKED FINE WHEN LEFT, NOW BROKEN. AVOID THIS DEALERSHIP!
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