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Hyundai of Kirkland

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,234 Reviews)
73
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Score Details

5 stars
77%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
165
Total ReScores™
4.1
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Hyundai Of Kirkland is Western Washington's premier Hyundai Dealer.
Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hyundai Of Kirkland is Western Washington's premier Hyundai Dealer.
Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(425) 821-6611
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
11651 Slater Avenue NE Kirkland, WA 98034
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,234 Reviews)
Write a Review
Recent Reviews
KM
gravatar
K M.
Carnation, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2025
0
Category: Service
Cowling Forgotten, Ductwork Still Missing, Extra Charges
Hyundai Kirkland replaced my engine under warranty but forgot to reinstall the engine cowling and air inlet ductwork, left the air intake housing and hoses unbolted, and has now refused to replace the missing ductwork. The cowling was only put back on after I reported it, and when I called about the ductwork, Randy hung up on me after claiming it was missing when we first brought it in for repair. They reused the old serpentine belt and quoted $325 for a replacement since the old one is now making noise, then asked for $435 to fix a dimmer switch that failed during the repair.
Two months, three visits, and my car is still missing parts — incompetent, dishonest, and unacceptable service.
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