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Hyundai of New Port Richey

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15,004 Reviews)
76

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
861
Total ReScores
4.5
ReScore Average
76
Net Promoter Score ®

Business Details

About

#1 Volume Dealer in the Country, Hyundai Of New Port Richey is staffed with expert technicians who provide quality Hyundai repair and maintenance. #1 Volume Dealer in the Country, Hyundai Of New Port Richey is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(727) 569-0999

Business Hours

Mon
6:00 AM - 8:00 PM
Tue
6:00 AM - 8:00 PM
Wed
6:00 AM - 8:00 PM
Thu
6:00 AM - 8:00 PM
Fri
6:00 AM - 8:00 PM
Sat
8:00 AM - 5:00 PM
Sun
10:00 AM - 4:00 PM
* Eastern Time (Us & Canada)
3936 US Highway 19 N New Port Richey, FL 34652
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15,004 Reviews)

EI
gravatar
Eugene I.
New Port Richey, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2025
2
Category: Service
I was taken advantage of
On Sunday, July 22, 2025, I took my vehicle in for a service as the ABS and Traction Control lights were on.
After the mechanic checked the code, I was told by the service advisor Eric that the mechanic recommended replacing the speed sensors on both rear wheels for $1050.
A day earlier, on Saturday, July 21, 2025, I already checked the codes for the ABS and Traction Control lights at the Maus Nissan Service Center. I knew that only one sensor on the right rear wheel had to be replaced. Besides, I had already replaced the speed sensor on the left rear wheel one year ago at the Hyundai Certified Preowned Center.
So, replacing both speed sensors was definitely a rip off. I declined this offer and showed the service advisor the Lithia invoice for replacing the left rear wheel speed sensor dated 09/18/2023.
Another concern is that I was advised that my front brake pads required immediate replacement because they were 70% worn out. The multi-point inspection by Maus Nissan showed that the pads were 5mm (50% worn out) and they required attention but not immediate replacement. It all looks like I was taken advantage of.
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