Hyundai Of North Charleston provides the highest quality repair and maintenance for your vehicle.Hyundai Of North Charleston provides the highest quality repair and maintenance for your vehicle.
Had an emergency situation where the all the Electrify America superchargers in North Charleston were completely offline. Was in Charleston moving my daughter out of her dorm and needed to get home to Columbia. Used the Chargepoint app to find the only other fast charger in the area at this Hyundai dealership. Went in and explained to the salesman my situation and that I only needed to charge for a few minutes just enough to get home, he was very understanding and said sure no problem, I thanked him very much and offered to pay whatever they wanted for the assistance and he said no worries. As I’m starting to charge the internet sales manager Ben comes out and says I can’t use the charger. He proceeds to start spouting lie after lie. This charger only works for Hyundai’s, my guy it’s a universal CCS charger it works on any EV. When I explain my situation and how the other superchargers in that area are all down right now and offer to pay whatever he wants just to get a 15 minute charge to get home, he says they aren’t set up to take payments!!? Really?! You are a car dealership right, no ability to take my credit card or even some cash for some basic human level assistance here? Bottom line is if they are willing to lie repeatedly about something as silly as this, I certainly wouldn’t trust them to handle an actual sale involving thousands of dollars. Guessing the people in Charleston have already figured this out though since there wasn’t a single customer in the entire showroom :)) Sales 101 guys, everyone that walks in is a potential customer, and you sell EV’s. Novel idea, instead of making up silly lies and wasting both of our time with nonsense why not take the 15 minutes I needed to charge up to get home as an opportunity to tell me a little about how your EV’s are the better than what I’m currently driving and see if I’d like to check one out?
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