business image

Hyundai of Orange Park

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,143 Reviews)
73

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
275
Total ReScores
4.9
ReScore Average
73
Net Promoter Score ®

Business Details

About

Our service center at Hyundai of Orange Park is staffed with expert technicians who provide quality Hyundai repair and maintenance. Our service center at Hyundai of Orange Park is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(904) 899-0900

Business Hours

Mon
6:30 AM - 7:30 PM
Tue
6:30 AM - 7:30 PM
Wed
6:30 AM - 7:30 PM
Thu
6:30 AM - 7:30 PM
Fri
6:30 AM - 7:30 PM
Sat
7:00 AM - 5:00 PM
Sun
9:00 AM - 3:00 PM
* Eastern Time (Us & Canada)
7600 Blanding Blvd. Jacksonville, FL 32244
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,143 Reviews)

SS
gravatar
Sandi S.
Green Cove Springs, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/16/2024
1
Category: Service
Disappointed
I wish I could say that we had a wonderful experience at Hyundai of Orange Park. My husband brought his
2023 Elantra in to have his windshield wiper fluid reservoir serviced because it was not holding any fluid.
They supposedly fixed it and sent him home, only to discover that, once again, there was no washer fluid.
Hubby made an appointment and took his vehicle in again. They said there was a kink in the line and that it was fixed. Here we are again, and it is still not working.
I called this morning to speak with the service manager, who was unavailable. I left my information and have yet to receive a callback several hours later. I called again, explained
my situation, and said I would like to speak with the service manager. They explained that he was extremely busy due to the holidays, that they would transfer me to him, and that I could leave a message. I may sound rude, but this is not our first time having had difficulties with this location. I had my oil changed at this location several years ago, and they put a next-service sticker that said, "F*** you." It turns out it was an employee pranking another worker, but you can imagine how I felt. Later, I had a tire rotation or new tires put on, but my car was making all sorts of noise, so I had to take it back. It turns out that they did not tighten the lug nuts.
I hope my experiences help you in choosing where to purchase and have your vehicle serviced.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.