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Hyundai Of Silsbee

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(64 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
9
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(64 Reviews)

RL
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Robin L.
Lumberton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Sales
Love my new 22 Hyundai Santa Fe SEL
LaDell was very helpful. I got what I wanted with my trade in. Very pleasant experience!!

SC
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Sarah C.
Bridge City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Sales
Very quick and easy, was in the dealership less than an hour
Ledell Suggested new body style Tucson and I loved the look right away, already tinted the windows lol

MK
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Morgan K.
Lumberton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
verified customerVerified Customer
10
Category: Sales
Hyundai Review 2/25/22
Mr. Carter was my sales person and he was very helpful and friendly. The staff at Hyundai of Silsbee was professional and helpful through the entire process!! Will definitely recommend them to my friends and family!!

CF
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Christopher F.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
10
Category: Sales
Good Job
Good Job

TG
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Tammy G.
Vidor, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Category: Sales
Great Experience!
Overall great experience and extremely helpful!

WG
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William G.
Buna, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
verified customerVerified Customer
10
Category: Sales
Great sales team
Went got exactly what I was looking for

SB
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Secunda B.
Jasper, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customerVerified Customer
10
Category: Sales
New vehicle
Very satisfied with my purchase! Love my vehicle! Excellent service! Dealer was quick, efficient and very pleasant! Recommended to a friend and she went and bought her a vehicle!

CT
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Channin T.
Dayton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
verified customerVerified Customer
10
Category: Sales
Korri was professional and staff was exceptional
This is my 4th purchase from Hyundai of Silsbee and I couldn’t be happier. The sales staff were super professional and I was in and out in no time. Could not be happier with my purchase.

ES
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Esmeralda S.
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customerVerified Customer
8
Category: Sales
It was a good experience buying a car for the first time. Karen helped me navigate the process wonderfully and make things easy.
Very kind and helpful staff. Made the process of buying a car for the first time super easy.

NS
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Nelda S.
Silsbee, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Excellent experience
Went in for recall. Left with new vehicle! Obviously, I was pleased!

DS
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Donald S.
Brookeland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2021
verified customerVerified Customer
10
Category: Sales
Excellent!
Already wrote an extensive review at the beginning of this survey. Didn't you read it?

Verified Customer
Port Arthur, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2021
verified customerVerified Customer
9
Category: Sales
A good experience.
It was overall a good experience, so far only minor issues, besides the backlog of paying off my trade in taking longer then it should.
FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:38 AM

Customer wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:40 AM

Customer scored in error and wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:40 AM

Customer wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:41 AM

customer scored in error and wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:42 AM

Customer scored in error and wats to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:42 AM

Customer scored in error and wants to rescore.


MR
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Monet R.
Silsbee, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customerVerified Customer
10
Category: Sales
Run to Hyundai of Silsbee!!
I’ve worked with Karen for the past year with my former and current vehicle. My 2022 Elantra is perfect and she is the perfect saleswoman!

Verified Customer
Beaumont, TX
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Category: Sales
It was a fun and exciting Sunday shopping outing.
I'm not a person with a lot of words but you will not know until you get up and out and see for yourself the experience will amuse you.

HH
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Herbert H.
Kirbyville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customerVerified Customer
10
Category: Sales
Best
Jessica was there every step of the way. I highly recommend going to see her.

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