Hyundai of Vacaville is committed to providing you with a better dealership experience.Hyundai of Vacaville is committed to providing you with a better dealership experience.
blemished new cars and do not honor customer satisfaction as promised on website
Bought a new Tucson, failed many safety items before getting home. Called immediately next day and they refuse to buyback or replace. 40k for new car that comes broken is not a new car. I am disabled, senior veteran and this is very popr treatment. Purchased 26 tucson hybrid 5/23/2026. Gs I bought at this dealer because of the 3 day satisfaction promise that is all over the website. There has been no committment to that promise. False advertising? perhaps. I am very disappointed, all I can say is BUYER BEWARE, here is there written promise that they are refusing. . 3 Day Worry-Free Exchange
If you change your mind about a purchase, we want you to be happy. With our 3 Day Worry-Free Exchange, you can exchange a vehicle for another new Hyundai from our extensive model lineup within 3 days. I gave an option and was refused.
California dealerships are generally required to honor their advertised promises, including customer satisfaction guarantees. If a dealership states on its website that it offers a satisfaction guarantee or an exchange policy, they are typically expected to uphold that commitment as part of their advertising practices. This is in line with California's consumer protection laws, which prohibit misleading advertising and require transparency in vehicle sales.
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If you change your mind about a purchase, we want you to be happy. With our 3 Day Worry-Free Exchange, you can exchange a vehicle for another new Hyundai from our extensive model lineup within 3 days. I gave an option and was refused.
California dealerships are generally required to honor their advertised promises, including customer satisfaction guarantees. If a dealership states on its website that it offers a satisfaction guarantee or an exchange policy, they are typically expected to uphold that commitment as part of their advertising practices. This is in line with California's consumer protection laws, which prohibit misleading advertising and require transparency in vehicle sales.