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Hyundai On Perryville

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,933 Reviews)
67

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
139
Total ReScores
4.6
ReScore Average
67
Net Promoter Score ®

Business Details

About

Hyundai On Perryville is located in Northern Illinois in Rockford, IL. We proudly serve Chicagoland area customers. Call us today to schedule an appointment at our state-of-the-art Service Center. From routine maintenance to major repairs, our technicians are here to help keep your vehicle in top running condition. Hyundai On Perryville is located in Northern Illinois in Rockford, IL. We proudly serve Chicagoland area customers. Call us today to schedule an appointment at our state-of-the-art Service Center. From routine maintenance to major repairs, our technicians are here to help keep your vehicle in top running condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(815) 229-0089

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
343 North Perryville Road Rockford, IL 61107
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,933 Reviews)

TG
gravatar
Theresa G.
Loves Park, IL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/15/2025
1
Category: Service
DO NOT HAVE SERVICE DONE THERE
The car itself ('24 Elantra) is great. Runs well and is great on gas. I love my car. But you need to buy your Hyundai elsewhere. Dealership is dishonest. I wanted to keep track of the maintenance schedule on my own. The car did not come with a full owners owner manual- only an abridged one and the abridged one did NOT include a maintenance schedule. Purpose or inadvertent? However, they conveniently have a paper one they will provide for you. I called their corporate customer service number and they were able to provide me with the full manual. Problem is, the printed one Perryville provides does not match what is in the full owners manual. The maintenance Perryville says I need is NOT listed in the owners manual maintenance schedule. Not even close. In fact, the coolant drain and refill they say I need at 30,000 miles isn't needed until 120,000 according to the manual. So a service that costs several hundred dollars is not really necessary,
The employees are nice and pleasant. No complaints. No rude treatment. I do wish they had been open one Saturday per month for oil changes and such. The dishonesty on this issue cost them at least one customer.
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