Import Auto Specialists in San Diego offers a 3 year/36,000 mile parts and labor warranty on most repairs. We also have a 3 Year/36,000 Mile NAPA AutoCare Peace of Mind Warranty on parts and labor. To make your experience with us even better, when you bring your vehicle in for any major service or repair, you’ll drive away with a vehicle Import Auto Specialists in San Diego offers a 3 year/36,000 mile parts and labor warranty on most repairs. We also have a 3 Year/36,000 Mile NAPA AutoCare Peace of Mind Warranty on parts and labor. To make your experience with us even better, when you bring your vehicle in for any major service or repair, you’ll drive away with a vehicle that has received a complimentary full-service car wash! When you are ready for top-quality auto care, give us a call at 858-576-7186, or schedule an appointment today. ...more
Verified CustomerThank you for the feedback — we truly appreciate you taking the time to share your experience. Our goal is never to be “salesy,” but to be as transparent and thorough as possible. Every vehicle receives a detailed 40+ point digital inspection that includes photos, videos, and clear notes. We organize findings into categories by urgency so customers can easily understand what needs attention now vs. what can wait.
Preventive maintenance items are intentionally placed in the non-urgent category to help customers make informed decisions at their own pace. We always want our clients to feel educated, not pressured.
We’re sorry to hear that your experience felt frustrating, and we genuinely value the opportunity to improve. If you’re open to it, we’d be happy to review your inspection together and answer any questions.