business image

Independent Volvo

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(761 Reviews)
98

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Bakersfield, CA, you’ve found us. Here at Independent Volvo we work hard to earn your trust and loyalty. We know how important it is to find a Bakersfield car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of
If you’re looking for auto repair in Bakersfield, CA, you’ve found us. Here at Independent Volvo we work hard to earn your trust and loyalty. We know how important it is to find a Bakersfield car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bakersfield, we are totally confident that Independent Volvo is the best option in town!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(661) 837-2632

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Pacific Time (Us & Canada)
6801 White Lane, Bldg H, Suite 1 Bakersfield, CA 93309-0300
Independent Volvo's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(761 Reviews)

BS
BANI S.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2026
verified customerVerified Customer
10
Best in the West
If you own a Volvo and haven’t discovered Independent Volvo yet, allow me to save you a great deal of time, money, and unnecessary highway mileage.

For years, I dutifully drove 150 miles to a fancy out-of-town Volvo dealership. You know the type: gleaming showroom, impressive coffee machine, enough complimentary snacks to sustain a small expedition, and a waiting room maintained at a temperature suitable for storing biological samples. I would spend an entire day there feeling very reassured that I was receiving “premium service.”

Then I discovered that one of the best Volvo mechanics imaginable was hiding in plain sight—ten minutes from my house in Bakersfield.

Paul, the owner of Independent Volvo, is meticulous to a degree that borders on art. His inspections are so thorough that if there is a problem with your car, he will find it. More importantly, he will explain it clearly, honestly, and without a hint of drama or upselling. He tells you what needs immediate attention, what can wait, and what it will cost.

Recently, when I picked up my car, he patiently reviewed everything that would eventually need attention: an engine support, an air-conditioning hose, and new tires. As he detailed the anticipated costs of the parts, he also kept a discreet eye on me to make sure I didn’t actually faint ! The best part? The final bill for the work he’d just completed was less than his estimate. I nearly checked to make sure there wasn’t a calculation error in my favor.

My loyalty to Paul was secured on my very first visit. The aforementioned prestigious dealership had confidently informed me that my brakes were perfectly fine and that I had plenty of life left in them. Paul took one look and said, in effect, “Absolutely not.”

All four rotors needed replacement.

Considering that my daughter was driving the car, this was not a trivial difference of opinion. Paul replaced them and even handed me the old rotors to show the dealership. Looking at them, I briefly considered loading all 200 lbs of them into my trunk and driving 150 miles back for a conversation. Then I remembered the freezing waiting room, the lost day, and the fact that life is too short.

What sets Paul apart is not just his technical skill. It is his integrity. In an industry where many people worry about being overcharged or sold work they don’t need, Paul does the exact opposite. He charges fairly, explains everything, stands behind his work, and treats customers with respect.

Independent Volvo is one of those rare businesses that reminds you how valuable expertise and honesty really are. The hidden gem wasn’t 150 miles away after all. It was ten minutes from my front door
Service Coupons and Posts

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.