Thanks for the awesome review! 🚗✨ We’re here to keep you cool, calm, and cruising—no matter how hot you come in! We're thrilled to be your go-to car pros for all your needs. Keep driving safe and smooth! 😎 #Integrity1stCarPros #CustomerForLife
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Celebrating America's 250th Birthday!
Getting ready for summer road trips?
Now is the perfect time to make sure your vehicle is road-trip ready while taking advantage of our July 4th Specials!
Current Specials:
- $99 Hunter Laser Alignment
- $89.99 Full Synthetic Oil Changes*
- Buy 2 Flush Services, Get 1 FREE
- Buy an Engine Air Filter, Get a Cabin Air Filter FREE
- 17.76% OFF Any Repair (up to $250)
At Integrity 1st Car Pros, you'll always receive:
- Honest recommendations
- Transparent pricing
- Quality repairs
- Exceptional customer service
These specials are available through July 15, 2026.
*Exclusions apply. See shop for complete details.
Offer Valid 07/02/2026-07/15/2026
We're thrilled to hear about your pleasant experience! 🚗✨ Quick estimates and friendly vibes are what we aim for. No pressure here, just good service! Thanks for trusting us with your ride. 😊 #Integrity1stCarPros #AutoCareExperts
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⭐⭐⭐⭐⭐ 4.9 Stars | Over 1,100 Reviews As you prepare for summer road trips and holiday travel, make sure your vehicle is ready for the miles ahead.
Learn More
Celebrating America's 250th Birthday!
Getting ready for summer road trips?
Now is the perfect time to make sure your vehicle is road-trip ready while taking advantage of our July 4th Specials!
Current Specials:
- $99 Hunter Laser Alignment
- $89.99 Full Synthetic Oil Changes*
- Buy 2 Flush Services, Get 1 FREE
- Buy an Engine Air Filter, Get a Cabin Air Filter FREE
- 17.76% OFF Any Repair (up to $250)
At Integrity 1st Car Pros, you'll always receive:
- Honest recommendations
- Transparent pricing
- Quality repairs
- Exceptional customer service
These specials are available through July 15, 2026.
*Exclusions apply. See shop for complete details.
Offer Valid 07/02/2026-07/15/2026
I brought my BMW to Integrity 1st Car Pros after confirming they had experience with BMWs. Instead, this happened:
🚨 Quick Timeline & Issues
Oct 1: Dropped off car
Oct 2: They broke a screw on oil filter housing
Oct 3: Broke oil level sensor
Oct 4–5: Shop closed
Oct 6: Told sensor needed replacement — waited 3 days
Oct 9 ~6:00 PM: Picked up car
~7:15 PM: 45 miles later Car broke down — “Drivetrain Malfunction”
BMW confirmed sensor was patched, not replaced, Proper Procedure not followed & oil was over-filled by 0.5 qt
💸 Out of Pocket
$1,400 to shop
$500 tow(back to shop-Shop to BMW-BMW to Home)
$855 BMW diagnostic
1 month without a car
🧊 Shop’s Response
Certified letter denying all responsibility(attached)
Refused to provide liability insurance info
“Corporate” number is a cell w/ full voicemail
No follow-up or resolution offered
I was more than patient and I waited a month trying to resolve privately and professionally.
Now moving forward with:
👉 Filing complaint with Texas Attorney General
👉 Attorney taking over this week
🚫 Important Note
They changed ownership Oct 1 — older positive reviews are from the previous owner, not these owners.
Posting to protect the community. Nobody should deal with this.