business image

International Auto Service Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(330 Reviews)
76

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
76
Net Promoter Score ®

Business Details

About

West Hartford's leading auto service center since 1977. We're certified mechanics with over 40 years of experience. Whatever the problem, we'll fix it. This is a family business that takes pride in offering reliable, affordable, friendly service every time, including a 5 star shuttle service. West Hartford's leading auto service center since 1977. We're certified mechanics with over 40 years of experience. Whatever the problem, we'll fix it. This is a family business that takes pride in offering reliable, affordable, friendly service every time, including a 5 star shuttle service.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(860) 953-1675

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
16 South St W Hartford, CT 06110
International Auto Service Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(330 Reviews)

Verified Customer
Brookline, MA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/26/2026
verified customerVerified Customer
1
Nickle and dime
Spending $90 on a air filter and wiper blade removal is comical at best especially when I take my car in for an oil change.

Hard to trust to take my car back when these charges get tacked on.
Jeff I., Service Manager from International Auto Service Center responded on 05/18/2026 06:46 AM

Dwaign, thank you for your feedback. We’re sorry to hear you left feeling this way, as transparency and customer trust are extremely important to us.

The additional services and parts recommended during your visit were optional and approved prior to installation. We use premium-quality components, including Bosch wiper blades and high-quality filtration products, rather than lower-cost economy alternatives.

Our goal is never to “nickel and dime” customers, but rather to identify maintenance items that may help keep the vehicle safe and operating properly. We do understand your concerns regarding overall cost and truly appreciate the honest feedback, as it helps us improve communication and the customer experience moving forward.

Please feel free to contact us directly if you would like to discuss your visit further.

– The Team at International Auto Service Center

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