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Interstate Muffler Company

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(748 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We provide excellent auto repair services at affordable prices. We provide excellent auto repair services at affordable prices.

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(540) 885-5484
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
603 Richmond Ave Staunton, VA 24401
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Interstate Muffler Company's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(748 Reviews)
Write a Review
Recent Reviews
GK
Glenda K.
Raphine, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Glenda said they worked with her on what she needed and told her about a few other things she needed.
Recommended
WL
Wayne L.
Virginia
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
Category: Service
Wayne said they've always been good to him, they do honest work, they have done real good. The brakes feel like a new vehicle.
Recommended
Verified Customer
Staunton, VA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Oil and Tire Service
Excellent work and service today. Highly recommend Interstate.
Verified Customer
Staunton, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Oil change
The oil change took less time than expected. Knowledgeable and friendly staff.
TP
Taylor P.
Virginia
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Taylor said they were quick to fix her issue.
Recommended
ES
Eric S.
Greenville, VA
Ford F-150
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Eric said when they contacted him about parts needed they quoted him a price that was exceedingly high and said it was an OEM part from a local supplier. That supplier told him they didn't carry manufacturer parts and the part was $400 less than he was quoted by the place, so he couldn't recommend them for service. In the past he was happy with the work, these current people were different than the people he used to deal with, but he was not happy with that. In the end they put sparkplugs in the ignition coil, it took 15 minutes for him to do that and he was charged more to do that than all of the diagnostics, compression testing, adjusting things and checking the coil. He found that a little unusual and was trying somewhere else to do future work.
Not Recommended
CM
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CINDY M.
Staunton, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Inspection
Excellent service as always. I've been a customer with Interstate Muffler for very long time. All employees are awesome when you walk in. And treat you with upmost respect. The wait time is quick. I'd recommend anyone to take their vehicle hmm here. Thank you so much to the crew!
Verified Customer
Staunton, VA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Checking exhaust on my car
It wasn’t my catalyst converter it was a simple melting of a shield and didn’t cost me as much as l thought it would be l love ❤️ the workers there
AB
Angel B.
Staunton, VA
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Angel said they were fast, they did what they asked and had their vehicle back the same day.
Recommended
TB
Tammy B.
Staunton, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Tammy said they were the only ones to listen to her and take the time to figure it. She had been told for a year that is was a noise that her type of vehicle makes. They test drove it and figured it out.
Recommended
RB
gravatar
Ricky B.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
10
State Inspection
Everyone at Interstate Muffler is nice. They do a great job every time,
No matter it's inspection or exhaust or tires!!!! Thanks everyone, we appreciate y'all 😁
RB
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Ricky B.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
10
We love the staff at interstate muffler
Everyone at Interstate Muffler is nice. They do a great job every time!!
Verified Customer
Staunton, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Courteous service
Prompt and courteous service
SH
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Steven H.
Waynesboro, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
State inspection.
I was in for a state inspection. They found a problem with my suspension. They were able to find the parts needed and repair it in about an hours time. Less time than I have spent at other shops just to get an oil change. Good shop and good people to work with. Highly recommend.
GR
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Gary R.
Staunton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
Quick service
Vehicle was finished when promised. Very friendly and knowledgeable service people. Very knowledgeable mechanics. Staff kept you informed about what's going on with your vehicle.
Service Coupons and Posts
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Thank you for the kind words! We strive to keep our integrity as high as your car’s performance. 🚗✨ Excellence is the name of our game! We're here to help keep your ride smooth. #InterstateMuffler #AutoCare
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We love hearing from our long-time customers! Thanks for trusting us with your vehicles for years. We're on a first-name basis with your engines! 🚗🔧 Your recommendation means the world to us! #CustomerAppreciation #InterstateMufflerCompany
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Thanks for the stellar review! ?✨ Quick service and a smile? That's our tune! We're thrilled to be your go-to for car inspections. Keep cruising with confidence! #HappyCustomers #QuickInspections
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We're thrilled to hear you enjoyed our service! ?✨ Our team loves helping you hit the road with confidence. Thanks for the kind words - it's always a pleasure to work with awesome customers like you! ? #InterstateMuffler #AutoRepairJoy
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?? We're thrilled to hear about your fantastic experience! Our team strives to make inspections as smooth as a well-tuned engine—no waiting, just great service! Thank you for the kind words! #InterstateMuffler #AutoCareExcellence
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We’re thrilled to hear we’re your go-to in the neighborhood! ?? Thanks for keeping us in mind for all your auto needs. Let's make sure your ride is always in tip-top shape! #NeighborhoodMuffler #AutoLove
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? Thanks for the amazing review, Doug! We're thrilled to hear that you were happy with our services. We'll be here whenever you need us - ready to keep your vehicles in top shape! ?? #HappyCustomer #AutoRepair
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Thanks for being a loyal customer, Ronnie! We're glad to have kept your vehicles in top shape for so many years. ? Your ongoing support means the world to us! #CustomerAppreciation #AutoService
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Thanks for the 5-star review and kind words, Karen! ? We're thrilled to hear we exceeded your expectations. We can't wait to work with you again. #ReliableService #HappyCustomer
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Thanks for the love, Michael! We're thrilled you know Rick, and we're happy to have aced your visit. Here's to many more smooth rides together! ? #HappyCustomers #InterstateMuffler
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? We're thrilled to hear about your awesome experience, Sandra! ? Our team is all about top-notch service and fair pricing. Thanks for choosing us! #HappyCustomers #AutoRepair
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?Thank you for the 5-star review!? We're thrilled to have fixed your car and provided great service at a fair price. Looking forward to helping you with future repairs! ?? #InterstateMufflerCo #GreatService #FairPrices
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Thanks for the kind words, Alex! ? We're so glad Rick was able to help you out and make your experience with us a positive one. #InterstateMufflerCompany #Staunton #CustomerService #HappyCustomers
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Thanks for the great review, Kim! ?We're so glad we could help you out. #InterstateMufflerCompany #Staunton
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