ED is now my favorite person ever. Our ClassC RV got a flat (unrepairable). After waiting 7 hours for insurance to finally find someone local on a Sunday, they found J & J out of Toledo. We were camping just north in Michigan. He's licensed in both States. He was there within 45 minutes or less with the right truck to tow our size rig. No snags, no problems. Very professional and kind . He towed us to a local tire store nearby where we had an appointment for 4 new tires the next day. Ed is truly a man who enjoys helping people in need. He knows his stuff and explained everything as he hooked us up. If I ever pass by in the near future I will stop in just to say hi and thank him again for saving us. He and the woman who called to tell us he was on the way were Awesome. Highly recommend them if you need a tow or help with a vehicle. THANKS AGAIN ED !!!!! Russ and Cindy from Michigan.
CM
Cindy M.
Livonia, MI
05/19/2024
10
Wonderful
ED is now my favorite person ever. Our ClassC RV got a flat (unrepairable). After waiting 7 hours for insurance to finally find someone local on a Sunday, they found J & J out of Toledo. We were camping just north in Michigan. He's licensed in both States. He was there within 45 minutes or less with the right truck to tow our size rig. No snags, no problems. Very professional and kind . He towed us to a local tire store nearby where we had an appointment for 4 new tires the next day. Ed is truly a man who enjoys helping people in need. He knows his stuff and explained everything as he hooked us up. If I ever pass by in the near future I will stop in just to say hi and thank him again for saving us. He and the woman who called to tell us he was on the way were Awesome. Highly recommend them if you need a tow or help with a vehicle. THANKS AGAIN ED !!!!! Russ and Cindy from Michigan.
CM
Cindy M.
Livonia, MI
05/19/2024
10
5 stars repeatedly
ED is now my favorite person ever. Our ClassC RV got a flat (unrepairable). After waiting 7 hours for insurance to finally find someone local on a Sunday, they found J & J out of Toledo. We were camping just north in Michigan. He's licensed in both States. He was there within 45 minutes or less with the right truck to tow our size rig. No snags, no problems. Very professional and kind . He towed us to a local tire store nearby where we had an appointment for 4 new tires the next day. Ed is truly a man who enjoys helping people in need. He knows his stuff and explained everything as he hooked us up. If I ever pass by in the near future I will stop in just to say hi and thank him again for saving us. He and the woman who called to tell us he was on the way were Awesome. Highly recommend them if you need a tow or help with a vehicle. THANKS AGAIN ED !!!!! Russ and Cindy from Michigan.
DS
Dwight S.
Toledo, OH
03/04/2023
0
Rude & incompetent
I usually had good service from j&j but the last tow they didn't want to deal with me because they sent the wrong truck I requested a flatbed they sent a boom and the operator was not going to deal with me any longer and he left
CS
Chris S.
Toledo, OH
01/11/2022
9
Satisfied several times over
I have had my kids vehicles towed, looked at and serviced. 4 different vehicles. Each time the cars were diagnosed and repaired at a fair price. I work for a large dealer nearby that I checked prices thru first and JnJs prices were always lower.
ZB
Zachary B.
Lambertville, MI
12/22/2021
0
Unprofessional, rip off, rude and nasty
I suggest no one uses this business. They are unprofessional, over charge you and rip you off. They also got rude and really nasty with my mother when she disputed some off the extra charges they put on the bill. $1100 to replace a oil pan, ridiculous. Spread the word and make sure your friends and family never use this business!
JS
Jon S.
Toledo, OH
09/17/2021
10
Another great repair job!
Once again, John and crew at J&J complete great repair work. This time, a power steering fluid leak from the rack and pinion assembly, leaving spots and stains all over the driveway. After adding fluid all summer, I decided it wasn’t going to fix itself, so I took it to my “go to” repair facility. The repair was completed promptly, at the agreed upon cost, and the old car drives like new. Thanks again to John and all the folks at J&J Towing and Repair. Jon S.
MJ
Mike J.
Toledo, OH
09/12/2019
Awful Place
We are a dealership & mechanic shop took a diesel truck for minor oil leak back in January 2019 and they started exaggerating the problems and asking to replace the turbo and PCM, which they did but they claimed that didn't stop the oil leak advising us that complete reseal would be required. They had the truck for months and then we forcefully approved the work hoping that would do the job. weeks went by and we received a call advising us that the truck was repaired but they claimed that there is still minor oil leak. There was an argument about it but we had to pay the money to get our truck back. Once we drove it back to our shop, we found out that there were multiple leaks and oil is dripping fast. We called them but they wouldn't acknowledge and respond. They charged us over $3,300 for labor only and the truck is just sitting with a major leak, thanks to them. This matter will be handled legally.
Not Recommended
JP
Jason P.
Lambertville, MI
02/05/2019
Awful service
awful service. i took my car in and they told me it needed a new fuel pump. i thought the price seemed extremely high so i took it somewhere else for half the price. when car got to new shop i was told it was not the fuel pump and needed a new conputer. new shop fixed the conputer and car runs great now. i called and spoke with owner of JJs about this and was very rude, changing his story on if car was running in their shop or not. i would have paid them to fix a fuel pump that was properly functioning amd car still would not have ran correctly. these guys are not professionals! do not trust your vehicle with them! when i told him last wk that he was underbid for the fuel pump when i called around he argued with me saying nobody coukd do it for that price. very unorofessiobal and rude!
Not Recommended
RD
Rita D.
Toledo, OH
03/22/2018
Not Trustworthy! They DON’T carry Insurance!
The owner John and admitted to fault for dropping my vehicle off of his tow truck that cost over $2000 in damages he wanted to keep it hush-hush and take care of the damages himself at his shop at his expense thank God I chose to go through my insurance company because something seems a little sketchy to me now the idiot refuses to communicate with my insurance company via email telephone or anything else it is now on his credit report for his refusal to pay! Why will he NOT provide his insurance company info?
Not Recommended
TD
TODD D.
Temperance, MI
07/17/2011
Verified Customer
Thanks
Thanks again John. This may be a stupid question, but will I have dual heat in the winter since the lines were cut to the back of the Suburban?
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