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Jack's Radiator And Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(262 Reviews)
100
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

You can always count on receiving quality repairs from us because our mechanics are ASE certified to provide you with a variety of automotive repairs. You can always count on receiving quality repairs from us because our mechanics are ASE certified to provide you with a variety of automotive repairs.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(205) 664-8300
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2727 Pelham Pkwy Pelham, AL 35124
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Jack's Radiator And Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(262 Reviews)
Write a Review
Recent Reviews
KM
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Kevin M.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2023
10
Superior Service
Update:
I give them 10 stars out of 5! This is still the best shop in the state! After 27 years and all kinds of different car repair needs, I can undoubtedly say they are the best! I have heard horror stories of other shops from numerous people, which just confirms my statement. I would/will never go to a different shop, even if they're busy and can't get me in immediately, which is pretty rare, bc they are so efficient. Even if it's something they don't typically do, Sandy will tell you where the best place to take it is and usually knows the head person to talk to and even knows the phone number! I'm currently having transmission problems and he knew which place could repair and which ones will just tell you that it just has to be replaced. I trust them with all of my vehicle repair needs and even more! I am not related to anyone there, but they have always treated me like family! Always excellent service. Sandy really knows what he's doing and is a great guy to boot! Highly recommended!
KB
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Kevin B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
10
Great Experience
Really good, honest service. A different mechanic tried to charge me $1,800 for various repairs including new shocks/struts and Jamey did a thorough workup of the car and said none of that was necessary. It’s so nice to know there are still honest people in a world that’s gone way off the deep end.
RC
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Rachel C.
Alabaster, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
Highly recommend
We have nothing bad to say about this garage. We have brought cars here for years. They only charged me $15 last time I brought the car in. I didn’t have to replace anything, but they won’t find things wrong if there is nothing wrong with your car. I’ve been to so many dishonest auto repair places that charge an arm and a leg. Never going anywhere else.
Recommended
AB
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Anthony B.
Pelham, AL
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
A good team doing a good job!
In these uncertain times it is nice to have a place like Jack's you can go to maintain or repair your car and feel safe and secure in the process.
Recommended
BH
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Bill H.
Pelham, AL
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
Great repair experience on my 2010 Dodge Ram pickup.
Dropped off my vehicle for possible radiator repairs,
explaining my need for a speedy repair. Repair was made the next day and the job was great.
Will continue to use Jack’s for future repairs, as I have done for the past 3-years.
Recommended
JB
Josh B.
Alabama
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020
verified customerVerified Customer
Category: Service
Josh said he'd recommend business for service.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 05/21/2020 01:28 PM

Thanks Josh for the good review.

DE
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David E.
Jemison, AL
Ford Police Interceptor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
verified customerVerified Customer
Awesome!
Sandy makes the unpleasurable trip to a mechanic, pleasurable. Sandy is always up for a good joke, is very knowledgeable and gets the job done right, their prices are fair and they'll stand behind their work.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 05/12/2020 05:34 AM

David, always good to see you and help.

JL
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Jon L.
Birmingham, AL
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
verified customerVerified Customer
Quality of Service !
Thank you Larry and Sandy for getting my car in and out so quickly. Y'all do a great job ! It's nice to have an honest shop you can trust.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 05/07/2020 06:23 AM

Jon, Thank You. We always attempt to do the work to your satisfaction.

SL
Scott L.
Alabama
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
verified customerVerified Customer
Category: Service
Scott said the personal service, quality, and prices were good.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 05/08/2020 01:45 PM

Scott, thanks for the good review. We are here to help in any way we can.

MH
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Michael H.
Alabaster, AL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
verified customerVerified Customer
Subaru
Thanks for working in such a timely and efficient manner on my Outback.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 04/20/2020 05:53 AM

Michaels, thank you for choosing us to help. We appreciate your business

AM
Achilles M.
Alabama
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Achillies said his experience at the business was good. The staff provided good service, price, they were quick and knowledgeable, helpful and good people.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 04/16/2020 12:53 PM

Thanks Achilles for the good review. We appreciate the opportunity to help you.

BH
Brent H.
Alabama
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Brent said this business is always top-notch. They have great service that he really appreciates.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 04/16/2020 01:00 PM

Thanks Brent for the kind words, it is always to good to know we helped.

PM
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Phyllis M.
Montevallo, AL
Buick Cascada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
verified customerVerified Customer
Check engine light came on in my buick
Great bunch of Guys! Check engine light on, I didn't know it was under warrantee, They pointed it out, Plus didn't charge me for finding what was wrong with my car, Stated to take it to the dealership, and if it wasn't under warrantee, to call him back and he would get the part. If he was dishonest, He could have made money off me and I would have never been the wisest , I will take my car there again, Thanks again!!!!
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 04/06/2020 02:49 PM

Thanks Phyllis for the kind words in the review. It's always out pleasure when we can help

ET
Eugene T.
Alabama
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020
verified customerVerified Customer
Category: Service
Eugene said this business did an excellent job on his vehicle.
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 04/03/2020 02:11 PM

Thanks for the good review

CG
Charles G.
Alabama
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Category: Service
Charles said the service is really good,
Recommended
Sandy M., Owner from Jack's Radiator And Garage responded on 03/25/2020 05:33 AM

Thanks for the good review, we appreciate your business.

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