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Jacobs Auto Service And Gas

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(456 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Our technical staff is unsurpassed in both knowledge and experience. Our technicians have all the latest tools at their fingertips including the latest in advanced computer diagnostic systems specifically designed for your vehicle. Combined, our technical service staff has more vehicle specific knowledge and technical experience than any Our technical staff is unsurpassed in both knowledge and experience. Our technicians have all the latest tools at their fingertips including the latest in advanced computer diagnostic systems specifically designed for your vehicle. Combined, our technical service staff has more vehicle specific knowledge and technical experience than any privately-owned Pre-Owned Dealerships in New England! Our clients have come to expect us to keep their cars performing at the highest level possible. Many of our clients let only our staff service their cars. Our technicians, available for you to speak with, offer the best advice for maintaining the strongest performance and reliability. ...more

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(617) 527-9525

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1232 Washington Street West Newton, MA 02465
Jacobs Auto Service And Gas' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(456 Reviews)

LB
gravatar
Linda B.
West Newton, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2026
0
Rude and offer no information to explain things
I had my car inspected here and before I took it in I forgot to drive it before bringing it in. He rejected me because I didn’t pass the emissions test and said I need to drive it 100 to 200 miles and bring it back. That didn’t make sense to me so I brought it somewhere else. At the new place I was immediately asked if I had my battery replaced recently to which I responded yes. He explained that when the electrical system is shut off it takes 100 to 200 miles to reset it to pass the emissions test. The jerk at Jacobs never even asked me that question. I also learned from the new place that this also applies if any repairs are done when the electrical system needs to be turned off.

The guy at Jacob’s told me to leave in a very rude way. These men are incapable of explaining any reason for your problem. I also would not recommend any women going to this place
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