business image

Japanese Carmasters

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)
100

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
100
Net Promoter Score ®

Business Details

About

Japanese Car Masters is a family-owned shop serving San Diego with Auto Repair Services in San Diego, CA, and honest pricing. We service all vehicle types—foreign, domestic, hybrid, and diesel—with real expertise. Japanese Car Masters is a family-owned shop serving San Diego with Auto Repair Services in San Diego, CA, and honest pricing. We service all vehicle types—foreign, domestic, hybrid, and diesel—with real expertise.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(858) 586-0222

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
7639 Carroll Rd Suite B San Diego, CA 92121
Japanese Carmasters' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)

NE
gravatar
NOEL E.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2026
verified customerVerified Customer
10
Best service.
I came in with my new 2026 Honda CR-V hybrid Sport Touring. Since I drive for Lyft I needed a shop that would understand my needs. To keep it running like new, schedule service for the car based on its heavy use in rideshare service. They rotated my tires checked my windshield fluid and filled it, and changed oil/filter. They scheduled me to come back at 15k for my next service.
BTW, I’m tired of the abuse that dealership mechanics and my prior mechanic did when working on my car. I’m so glad to find Japanese Car Masters.
Jeff, April, and C. from Japanese Carmasters responded on 06/25/2026 12:47 PM

We appreciate you sharing your experience with us. It sounds like your 2026 Honda CR-V hybrid Sport Touring is not just a car, but also your trusty sidekick in the rideshare world. We understand how important it is for your vehicle to stay in top shape, especially when it’s on the road so much for Lyft. We're delighted to hear that our team could provide you with the service you needed while ensuring your car received the care it deserves. It's a shame to hear about your past experiences—car mechanics should be superheroes, not villains. Rest assured, we’re here to keep your CR-V running smoothly and free from any mechanic-induced drama. Looking forward to helping out at your 15k service!

Jeff, April, and C. from Japanese Carmasters responded on 06/25/2026 01:06 PM

We appreciate you sharing your experience with us. It sounds like your 2026 Honda CR-V hybrid Sport Touring is not just a car, but also your trusty sidekick in the rideshare world. We understand how important it is for your vehicle to stay in top shape, especially when it’s on the road so much for Lyft. We're delighted to hear that our team could provide you with the service you needed while ensuring your car received the care it deserves. It's a shame to hear about your past experiences—car mechanics should be superheroes, not villains. Rest assured, we’re here to keep your CR-V running smoothly and free from any mechanic-induced drama. Looking forward to helping out at your 15k service!

 
 
 
 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.