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Jay's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,297 Reviews)
93
Write a Review
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Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

JAY'S AUTO REPAIR is an automotive service center and tire dealer serving Detroit, MI and surrounding communities. We offer a variety of automotive repair and tire services to keep your vehicle rolling. In everything we do, our team is committed to providing the best workmanship and customer experience possible.

Thank you for your JAY'S AUTO REPAIR is an automotive service center and tire dealer serving Detroit, MI and surrounding communities. We offer a variety of automotive repair and tire services to keep your vehicle rolling. In everything we do, our team is committed to providing the best workmanship and customer experience possible.

Thank you for your interest in our service center and tire shop. If you have any questions about the services or products we offer, our staff is happy to answer them.

Until next time, we wish you safe and happy travels!

We're proud to serve Detroit, MI, Warren, MI, Grosse Pointe, MI, and surrounding areas. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(313) 826-7371
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20101 Van Dyke Ave Detroit, MI 48234
Get Directions
Jay's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,297 Reviews)
Write a Review
Recent Reviews
CG
CENTRA G.
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Satisfied Customer
I got my car towed to Jay’s Auto Repair, and it was ready the next day! Jay was very friendly, and even gave us some deals/ discounts off my total price. I will definitely be back to let them service my cars for now on.
KS
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KYLE S.
Detroit, MI
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent customer service
Loved to my excellent rating
DH
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DALE H.
Southfield, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
I Travel Miles For The Best Service!!!
I live on the opposite side of town... literally and my experiences with Jay's Auto make the distance a non issue! When I get there I know that I'm getting honest information to help me decide what course of action to take. Then the prices are fair and the work is done in a decent time. DEFINITELY WORTH THE DRIVE!!! GOOD PEOPLE, GOOD SERVICE!!!😃👍🏼👍🏼👍🏼
ROB
Ford Super Duty F-550 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great service
Our delivery truck went down and Jay and his team were able to fix it right away. We had it back in a couple days. I highly recommend!
KD
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KINNARD D.
Detroit, MI
Jeep Wrangler JK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Repair
My vehicle will not get worked on by any other shop.
DS
DEMETRIUS S.
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Same day service
My starter went out I got triple A to take it to the shop at night and by the morning my car was fixed
Verified Customer
Detroit, MI
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great people and understanding
I’ve been dealing with Jay for over eight years he do great work and very understanding .
FC
Fernado C.
Michigan
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
Category: Service
Fernado said they were fantastic. They advised him on exactly what he needed and he appreciated that. The service was great and he liked the craftsmanship, he really liked how his vehicle felt afterward and wanted to thank them.
Recommended
EH
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ERIKA H.
Warren, MI
Dodge Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Great mechanic
Thank you Jay for being an awesome mechanic and man of integrity. I will always call you to my cars!!!
RM
RANDALL M.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great Service
Went in today for a wheel alignment, was greeted and waited on promptly. Great service and the price affordable.
CG
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CYNTHIA G.
Detroit, MI
GMC Terrain
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2025
verified customerVerified Customer
8
Professional
Job well done.
Verified Customer
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
The front desk staff were helpful and efficient
Everything went very smoothly and my car was fixed and ready to go in no time!
LC
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Lorietha C.
Detroit, MI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Quick Oil Change
I had just hit the mileage mark a few hours before I went in and upon entering, John got an available auto tech guy to do the oil change on my vehicle. I was in and out and I am satisfied with the treatment and service from Jay's Auto Repair.
DB
DENISE B.
Saturn Aura
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Friendly service
Fast and Friendly service.. fair prices and quality work
WL
Willie L.
Detroit, MI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
Category: Service
Willie said he was very thorough. He said the facility was nice and it was better than expected. It was comfortable. He added that Jay explained everything and the other mechanics were pretty nice, as well.
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Service Coupons and Posts
? Thank you for the kind words and recommendation! We're thrilled to hear that you are happy with our service. ?? We appreciate your support and look forward to assisting you and your loved ones in the future. #CustomerAppreciation #AutoRepair #Detroit
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? Thank you for the 5-star review! ? We're thrilled to have you as a loyal customer. Your trust in our services means the world to us. ? #CustomerAppreciation #AutoRepair #JaysAutoRepair #Detroit
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????? Wow! We're thrilled to hear that your truck is running better than ever! Thank you for choosing Jay's Auto Repair. We appreciate your support! ?? #HappyCustomers #AutoRepair #Grateful #Detroit
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? Thank you for the amazing review! ? We're thrilled to be your one-stop shop for auto repair, oil changes, and top-notch tires. Our AAA certification is a testament to our commitment to excellence. ? #Jay'sAutoRepair #Grateful #BestInTown #Detroit
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Thanks for the kind words, Cynthia! ? We're glad you're happy with your service. #Detroit #AutoRepair #HappyCustomers ?
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Thanks for the kind words, Carlisha! We're so glad you've been trusting us with your cars for years. ? We strive to provide honest and reasonable service to all of our customers. #family #Detroit #auto #repair ?⭐️⭐️⭐️⭐️⭐️
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Thanks Lamar! ? We're glad we could help. ? #Detroit #AutoRepair #CustomerService
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Thanks for the kind words, Kim! We're so glad you've been a customer for 5 years. ? We appreciate your loyalty and are proud to provide excellent service. ? #CustomerSatisfaction #Detriot #JayIsTheBest ???
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Thanks for the great review, Dewayne! We're glad you were happy with the service you received at Jay's Auto Repair. #HappyCustomer #AutoRepair #Detroit ??
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Thank you for your kind words, James! We're so glad to have you as a customer for 7 years and counting. ?? #ExceptionalService #JayAutoRepair #Detroit
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We're so glad to hear that, Vanessa! ? We strive to provide the best customer service in Detroit. #CustomerService #Detroit #JayAutoRepair ?
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Thanks for the great review, Andre! ? We appreciate your kind words about our fast, professional service. #JayAutoRepair #Detroit
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Thanks for the kind words, James! ? We're proud to be your go-to auto repair shop. #Jay'sAutoRepair #Detroit
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Thanks for the kind words, Shana! ? We're glad you found us and we could help you out. #CustomerSatisfaction is our top priority. #JayAutoRepair #Detroit
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Thanks for the kind words, Jean! ? We're glad we could help you out. #CustomerService #Detriot #Jay'sAutoRepair ???
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Thanks for the great review, Shandela! ? We're glad you had a positive experience with us at Jay's Auto Repair in Detroit. #AutoRepair #Detroit
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Thanks for the great review, Kadir! ? We're so glad you had a great experience with us. #Jay'sAutoRepair #Detroit #Reliable #Professional #QualityService
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Thanks Jeffrie! ? We're glad you appreciate our honest approach to car repair and our commitment to helping you understand the process. #JaysAutoRepair #Detroit
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???Thanks 4 the great service! Fast & friendly. 1st time here & my sis recommended it. #Detroit ???
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Thanks for the great review, Daniel! ? We're glad you had a great experience with us at Jay's Auto Repair. We strive to provide fast and friendly service. #HighEndImports #Detroit
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Thanks for the kind words, Jim! ? We're proud to be the best auto repair shop in town. #JayAutoRepair #Detroit
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Thanks for the kind words, Trina! ? We're so glad you had a great experience with us. We strive to provide the best service and value to all our customers. #JaysAutoRepair #Detroit
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Thanks for the kind words, Kendra! We're so glad you and your family are able to get around with two vehicles now. ? #grateful #JayAutoRepair #Detroit
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Thanks for the great review, Tanesha! ? We're so glad you're happy with our service. We look forward to seeing you again soon! #JayAutoRepair #Detroit
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Thanks for the kind words, Charles! ? We're proud to have been your go-to for 7 years! #QualityService #Jay'sAutoRepair #Detroit
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Thanks for the kind words, Angel! ? We're glad to have you as a customer and we always strive to provide the best service. #JaysAutoRepair #Detroit
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Thanks for the kind words, Jawad/Cynthia! We're so glad you had a great experience at Jay's Auto Repair ? #Detroit #family #autorepair
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Thanks for the kind words, Tiekea! ? We're so glad you had a great experience at Jay's Auto Repair. We look forward to seeing you again soon! #Detriot #AutoRepair #CustomerService ?
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Thanks for the kind words, Ruth! ? We're glad you had a great experience with us and that your car is running smoothly. #JaysAutoRepair #Detroit
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Thanks for the great review, Michael! ? We're glad you had a great experience with us. #JayAutoRepair #Detroit #CustomerFocused #GreatWorkmanship
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Thanks for the great review, Joseph! ?We're so happy to hear you had a great experience at Jay's Auto Repair. #ExcellentService #Detroit
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Thanks for the great review, Julie! ? We're glad you had a great experience at Jay's Auto Repair. We strive to provide excellent service and are glad we could help you out. #Detriot #AutoRepair #CustomerService
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Thanks for the kind words, Kendra! ? We're glad you and your car are doing well. #Detroit #JayAutoRepair ?
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Thanks for the great review, William! ? We're glad to have been of help. #JayAutoRepair #Detroit
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??? I had a blast in #Detroit! ??? #LessThan30Minutes #MemorableTime
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Thanks for the great review, Bernard! ? We're glad to have been able to help you out. #Jay'sAutoRepair #Detroit
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Thanks Rodney! ??? We're glad we could help during a tough time. #Jay'sAutoRepair #Detroit
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Thanks Randall! ? We're honored to be called the best mechanic in Detroit! #Detroit #JayAutoRepair #BestMechanic
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Thanks for the great review, Nathan! ? We're glad you had a great experience at Jay's Auto Repair in Detroit! #Detriot #AutoRepair #CustomerExperience
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